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“Visio 2016 Part 2: Enhancing The Look Of Drawings” has been added to your cart. View cart
  • Visio 2016 Part 1: Creating A Cross-Functional Flowchart
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    Visio 2016 Part 1: Creating A Cross-Functional Flowchart

    $99.00
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  • SharePoint 2016 For Site Administrators: Archiving and Compliance
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    SharePoint 2016 For Site Administrators: Archiving and Compliance

    $99.00
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  • Outlook 2013 Advanced Essentials - Using Outlook Profiles
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    Outlook 2013 Advanced Essentials – Using Outlook Profiles

    $99.00
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  • PowerPoint 2013 Expert - Creating Macros
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    PowerPoint 2013 Expert – Creating Macros

    $99.00
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  • Advanced Project Management
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    Advanced Project Management

    $75.00
    In this course, you will focus on two areas of advanced project management. The first area is advanced project management techniques, such as communication plans and status meetings. The second area is general management skills, such as building a winning team and rewarding team members.
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  • PowerPoint 2013 Core Essentials - Customizing the Interface
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    PowerPoint 2013 Core Essentials – Customizing the Interface

    $99.00
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  • Excel 2013 Core Essentials - Your First Workbook
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    Excel 2013 Core Essentials – Your First Workbook

    $99.00
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  • Publisher 2013 Advanced Essentials - Working with Templates
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    Publisher 2013 Advanced Essentials – Working with Templates

    $99.00
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  • SharePoint Server 2013 Core Essentials - Getting Started with SharePoint Server
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    SharePoint Server 2013 Core Essentials – Getting Started with SharePoint Server

    $99.00
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  • Microsoft 365 Outlook: Part 2: Managing E-mail Security
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    Microsoft 365 Outlook: Part 2: Managing E-mail Security

    $99.00
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  • Access 2013 Advanced Essentials - Creating Modal Dialog Boxes
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    Access 2013 Advanced Essentials – Creating Modal Dialog Boxes

    $99.00
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  • Publisher 2010 Advanced - Working with Mail Merges
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    Publisher 2010 Advanced – Working with Mail Merges

    $99.00
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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • Business Process Management
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    Business Process Management

    $60.00
    To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.
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  • Story Marketing for Small Businesses
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    Story Marketing for Small Businesses

    $55.00
    This course covers the essential elements of a story marketing campaign, from a review of company message and brand, to the elements of good storytelling. The course leads participants through the steps of creating a marketing story knowing your company, knowing and connecting with customers, and the story writing and editing process. This creates a clear and engaging path that will lead customers to your products and services and encourage them to respond to your call to action.
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  • Project 2016 Part 1: Starting A Project
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    Project 2016 Part 1: Starting A Project

    $99.00
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  • Word 2007 Foundation - Advanced Tabs
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    Word 2007 Foundation – Advanced Tabs

    $99.00
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  • Visio 2013 Expert - Using Comments
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    Visio 2013 Expert – Using Comments

    $99.00
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  • GDPR Readiness: Creating a Data Privacy Plan
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    GDPR Readiness: Creating a Data Privacy Plan

    $90.00
    After completion of this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan.
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  • InfoPath Designer 2013 Advanced Essentials - Creating Object Controls
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    InfoPath Designer 2013 Advanced Essentials – Creating Object Controls

    $99.00
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  • InfoPath Designer 2013 Core Essentials - Formatting Text
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    InfoPath Designer 2013 Core Essentials – Formatting Text

    $99.00
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  • Microsoft 365 PowerPoint: Part 2: Working with Media and Animations
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    Microsoft 365 PowerPoint: Part 2: Working with Media and Animations

    $99.00
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  • Publisher 2016: Preparing a Publication for Printing and Sharing
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    Publisher 2016: Preparing a Publication for Printing and Sharing

    $99.00
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  • PowerPoint 2016 Part 1: Adding Graphical Elements to Your Presentation
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    PowerPoint 2016 Part 1: Adding Graphical Elements to Your Presentation

    $99.00
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  • Excel 2013 Expert - Working with Slicers
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    Excel 2013 Expert – Working with Slicers

    $99.00
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  • Excel 2013 Advanced Essentials - Using PowerPivot
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    Excel 2013 Advanced Essentials – Using PowerPivot

    $99.00
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  • PowerPoint 2013 Advanced Essentials - Working with Templates
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    PowerPoint 2013 Advanced Essentials – Working with Templates

    $99.00
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  • Upgrading to Windows 8.1 - Updated Windows 8.1 Apps
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    Upgrading to Windows 8.1 – Updated Windows 8.1 Apps

    $99.00
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  • Project 2013 Core Essentials - The Finishing Touches
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    Project 2013 Core Essentials – The Finishing Touches

    $99.00
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  • Project 2013 Expert - Saving Cube Data
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    Project 2013 Expert – Saving Cube Data

    $99.00
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  • Microsoft 365 Word: Part 3: Managing Document Versions
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    Microsoft 365 Word: Part 3: Managing Document Versions

    $99.00
    Create a new document version using Microsoft Word and Microsoft SharePoint Server Compare document versions Merge document versions
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  • Visio 2010 Advanced - Adding Data to Your Graphics
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    Visio 2010 Advanced – Adding Data to Your Graphics

    $99.00
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  • Windows 10 - Navigating the New Windows Environment: Using Windows Store and Working with Universal Apps
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    Windows 10 – Navigating the New Windows Environment: Using Windows Store and Working with Universal Apps

    $99.00
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  • SharePoint Server 2013 Core Essentials - Creating a Project Summary
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    SharePoint Server 2013 Core Essentials – Creating a Project Summary

    $99.00
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  • Skype for Business - Managing Contacts, Part One
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    Skype for Business – Managing Contacts, Part One

    $99.00
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  • OneNote 2013 Core Essentials - Using Advanced Note Tools
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    OneNote 2013 Core Essentials – Using Advanced Note Tools

    $99.00
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  • Publisher 2013 Core Essentials - Working with Objects
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    Publisher 2013 Core Essentials – Working with Objects

    $99.00
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  • Microsoft 365 Word: Part 3: Forms
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    Microsoft 365 Word: Part 3: Forms

    $99.00
    Create forms Manipulate forms Convert form data
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  • Visio 2010 Intermediate - Managing Visio Files
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    Visio 2010 Intermediate – Managing Visio Files

    $99.00
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  • Microsoft Outlook Online: Using the Calendar Workspace
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    Microsoft Outlook Online: Using the Calendar Workspace

    $99.00
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