After you complete this course, you will be able to:
Understand the importance of professional presence on the job
Understand the importance of a positive attitude
Understand the role of stress reduction in nurturing a positive attitude and appreciate various methods of stress reduction
Determine your own level of assertiveness and understand and improve your assertiveness
Learn how to self-manage to become more effective and efficient
Learn the importance of working as a team member
Improve your communication skills, including listening, questioning, and non-verbal communication, and learn how to set goals and create a personal action plan.
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