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“Leadership Skills for Supervisors” has been added to your cart. View cart
  • Outlook 2010 Advanced - Outlook Security
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    Outlook 2010 Advanced – Outlook Security

    $99.00
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  • Getting Started with Microsoft 365: File Storage and Collaboration
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    Getting Started with Microsoft 365: File Storage and Collaboration

    $99.00
    Store files and collaborate with OneDrive for Business Manage an organizations activity with Delve
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  • Creating a Positive Work Environment
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    Creating a Positive Work Environment

    $70.00
    Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.
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  • 10-Minute Presentations
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    10-Minute Presentations

    $99.00
    At the end of this workshop, you will be able to know and use essentials of a good presentation, choose platforms that enhance your message and reach, set goals and timelines for your presentation, create engaging narrative from outline through final draft, edit and polish your presentation, offer and receive peer review and, develop best practices for future presentations.
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  • Word 2016 Part 2: Customizing Formats Using Styles and Themes
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    Word 2016 Part 2: Customizing Formats Using Styles and Themes

    $99.00
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  • Word 2007 Intermediate - Finishing Your Document
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    Word 2007 Intermediate – Finishing Your Document

    $99.00
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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • OneNote 2016: Managing OneNote Notebooks, History, And Backups
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    OneNote 2016: Managing OneNote Notebooks, History, And Backups

    $99.00
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  • Access 2010 Advanced - Pivoting Data
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    Access 2010 Advanced – Pivoting Data

    $99.00
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  • Microsoft Word 365: Part 1: Adding Graphics
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    Microsoft Word 365: Part 1: Adding Graphics

    $99.00
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  • Project 2013 Advanced Essentials - Creating Progress Lines
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    Project 2013 Advanced Essentials – Creating Progress Lines

    $99.00
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  • Visio 2013 Core Essentials - Formatting the Page
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    Visio 2013 Core Essentials – Formatting the Page

    $99.00
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  • Access 2016 Part 2: Using Macros to Improve User Interface Design
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    Access 2016 Part 2: Using Macros to Improve User Interface Design

    $99.00
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  • Access 2013 Expert - Advanced Form Tasks, Part Three
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    Access 2013 Expert – Advanced Form Tasks, Part Three

    $99.00
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  • Measuring Training Results
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    Measuring Training Results

    $99.00
    In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.
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  • Word 2010 Expert - Advanced Topics
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    Word 2010 Expert – Advanced Topics

    $99.00
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  • Balanced Scorecard Basics
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    Balanced Scorecard Basics

    $70.00
    At the end of this course, you will be able to: Define what the balanced scorecard is, Identify the benefits of the scorecard, Create a vision statement for the balanced scorecard, Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, Determine if the balanced scorecard is right for your organization, Describe the key elements of the balanced scorecard process, Identify a strategy map, tactical action plan, and balanced scorecard, Identify the components of supporting balanced scorecard plans, Understand what processes you will need to support the balanced scorecard, and Identify the members of different balanced scorecard teams.
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  • Visio 2013 Expert - Working with Master Shapes
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    Visio 2013 Expert – Working with Master Shapes

    $99.00
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  • Publisher 2013 Advanced Essentials - Working with Styles
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    Publisher 2013 Advanced Essentials – Working with Styles

    $99.00
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  • Publisher 2013 Core Essentials - Working with Pages
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    Publisher 2013 Core Essentials – Working with Pages

    $99.00
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  • Windows 7 Foundation - Working with Windows 7 (Fundamentals)
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    Windows 7 Foundation – Working with Windows 7 (Fundamentals)

    $99.00
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  • Business Contact Manager 2010 - Getting Started with Business Contact Manager
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    Business Contact Manager 2010 – Getting Started with Business Contact Manager

    $99.00
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  • Excel 2013 Advanced Essentials - Resolving Formula Errors
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    Excel 2013 Advanced Essentials – Resolving Formula Errors

    $99.00
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  • PowerPoint 2010 Intermediate - Adding Art to Your Presentation
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    PowerPoint 2010 Intermediate – Adding Art to Your Presentation

    $99.00
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  • Microsoft 365 Outlook: Part 2: Sharing Workspaces with Others
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    Microsoft 365 Outlook: Part 2: Sharing Workspaces with Others

    $99.00
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  • Microsoft 365 Outlook: Part 2: Advanced Calendar and Task Management
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    Microsoft 365 Outlook: Part 2: Advanced Calendar and Task Management

    $99.00
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  • Word 2010 Foundation - The Word Interface
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    Word 2010 Foundation – The Word Interface

    $99.00
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  • Microsoft Word Online: Getting Started
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    Microsoft Word Online: Getting Started

    $99.00
    In this course you will learn how to get started with Word Online, manage documents, work with text, find and replace text, change view options, and get help in Word Online.
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  • Access 2013 Expert - Advanced Form Tasks, Part Two
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    Access 2013 Expert – Advanced Form Tasks, Part Two

    $99.00
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  • Excel 2010 Intermediate - Adding the Finishing Touches
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    Excel 2010 Intermediate – Adding the Finishing Touches

    $99.00
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  • Publisher 2010 Intermediate - Working with Shapes
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    Publisher 2010 Intermediate – Working with Shapes

    $99.00
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  • Project 2013 Core Essentials - Managing Resources
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    Project 2013 Core Essentials – Managing Resources

    $99.00
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  • OneNote 2013 Core Essentials - Your First Notebook
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    OneNote 2013 Core Essentials – Your First Notebook

    $99.00
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  • Microsoft Outlook Online: Working with Email Messages
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    Microsoft Outlook Online: Working with Email Messages

    $99.00
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  • Excel 2013 Expert - Using Power View, Part One
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    Excel 2013 Expert – Using Power View, Part One

    $99.00
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  • Outlook 2013 Advanced Essentials - Managing Junk Mail
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    Outlook 2013 Advanced Essentials – Managing Junk Mail

    $99.00
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  • Celebrating Diversity in the Workplace
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    Celebrating Diversity in the Workplace

    $50.00
    In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.
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  • Writing for the Web
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    Writing for the Web

    $55.00
    This course will teach you how to design and structure web writing, create eye-catching headlines, develop user-friendly websites, add audio and video to your writing, and leverage search engine optimization to get noticed.
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  • InfoPath Designer 2013 Advanced Essentials - Managing User Roles
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    InfoPath Designer 2013 Advanced Essentials – Managing User Roles

    $99.00
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  • Survival Skills for the New Trainer
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    Survival Skills for the New Trainer

    $99.00
    After you complete this course, you will be able to: Understand the essential background for trainers to have, Explore how being genuine enhances training, Identify the elements of good questions, Understand how to apply listening skills, Develop rapport-building strategies, Recognize key skills in a trainers toolbox and identify skill areas for development.
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