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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • Microsoft Access 365 Part 2: Using Data Validation
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    Microsoft Access 365 Part 2: Using Data Validation

    $99.00
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  • Microsoft Excel Online: Organizing Worksheet Data with Tables and Charts
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    Microsoft Excel Online: Organizing Worksheet Data with Tables and Charts

    $99.00
    In this course you will learn how to create and modify tables and charts.
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  • Self-Leadership
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    Self-Leadership

    $99.00
    In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.
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  • SharePoint Designer 2013 Core Essentials - Creating Workflows
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    SharePoint Designer 2013 Core Essentials – Creating Workflows

    $99.00
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  • OneNote 2016: Finalizing A Notebook
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    OneNote 2016: Finalizing A Notebook

    $99.00
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  • SharePoint 2016 For Site Administrators: Creating and Configuring Site Collections
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    SharePoint 2016 For Site Administrators: Creating and Configuring Site Collections

    $99.00
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  • Creating Winning Proposals
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    Creating Winning Proposals

    $65.00
    In this course, you will learn how to locate potential funders and how to match funders interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders.
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  • Mastering A Job Interview
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    Mastering A Job Interview

    $80.00
    In this course, you will learn how to prepare for and participate in a job interview. Well share the types of questions to expect, as well as the questions that you should think about asking. You will also learn how to prepare for second interviews, testing, and shadowing, as well as how to follow up after an interview.
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  • Publisher 2016: Editing Text in a Publication
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    Publisher 2016: Editing Text in a Publication

    $99.00
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  • Access 2013 Advanced Essentials - Advanced Query Tasks
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    Access 2013 Advanced Essentials – Advanced Query Tasks

    $99.00
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  • Word 2007 Intermediate - Managing Your Documents
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    Word 2007 Intermediate – Managing Your Documents

    $99.00
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  • OneNote 2013 Advanced Essentials - Backing Up OneNote Files
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    OneNote 2013 Advanced Essentials – Backing Up OneNote Files

    $99.00
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  • Microsoft 365 Project: Part 2: Generating Project Views
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    Microsoft 365 Project: Part 2: Generating Project Views

    $99.00
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  • Outlook 2013 Core Essentials - Customizing the Interface
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    Outlook 2013 Core Essentials – Customizing the Interface

    $99.00
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  • Visio 2010 Foundation - Understanding and Customizing the Visio Interface
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    Visio 2010 Foundation – Understanding and Customizing the Visio Interface

    $99.00
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  • Improving Processes With Gap Analysis
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    Improving Processes With Gap Analysis

    $99.00
    You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation.
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  • Code of Conduct: Setting the Tone for Your Workplace
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    Code of Conduct: Setting the Tone for Your Workplace

    $70.00
    Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.
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  • Word 2010 Advanced - Working With Shapes
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    Word 2010 Advanced – Working With Shapes

    $99.00
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  • Excel 2013 Advanced Essentials - Working with Scenarios
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    Excel 2013 Advanced Essentials – Working with Scenarios

    $99.00
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  • Microsoft OneNote Online: Finalizing a Notebook
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    Microsoft OneNote Online: Finalizing a Notebook

    $99.00
    In this course you will learn how to use proofing tools, share and collaborate on notebooks, and work with notebook versions.
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  • Access 2013 Expert - Using Digital Signatures
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    Access 2013 Expert – Using Digital Signatures

    $99.00
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  • Employee Recognition: Appreciating Your Workforce
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    Employee Recognition: Appreciating Your Workforce

    $65.00
    Here you are going to learn just what an employee recognition program is all about. Youre going to consider who falls under the definition of an employee and then decide why you should provide recognition for them. You will also look at the types of recognition programs, how to lay the foundation for one, and then how to actually build, implement, and follow up on a program in your office.
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  • PowerPoint 2010 Advanced - Adding Multimedia to a Presentation
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    PowerPoint 2010 Advanced – Adding Multimedia to a Presentation

    $99.00
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  • Introduction to E-Mail Marketing
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    Introduction to E-Mail Marketing

    $50.00
    In this course, you will receive an in-depth introduction to e-mail marketing. Once you have completed this course, you will be ready to plan, create, and deliver e-mail marketing campaigns that build relationships with customers and get results.
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  • Conference and Event Management
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    Conference and Event Management

    $75.00
    After you complete this course, you will be able to: Plan a complete corporate event, including an agenda, budget, and goals, Keep your event on budget, Select an appropriate venue, Design a promotional plan, Determine whether partners, sponsors, and volunteers can help to make your event unforgettable, Select speakers and a master of ceremonies to add impact to your event, Engage your event participants, and Evaluate the process once it is all wrapped up.
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  • Outlook 2016 Part 2: Managing Outlook Data Files
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    Outlook 2016 Part 2: Managing Outlook Data Files

    $99.00
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  • Access 2007 Foundation - Creating a Database
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    Access 2007 Foundation – Creating a Database

    $99.00
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  • SharePoint 2016 For Users: Opening and Navigating SharePoint Team Sites
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    SharePoint 2016 For Users: Opening and Navigating SharePoint Team Sites

    $99.00
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  • Windows 7 Intermediate - Working with Windows 7 (Advanced)
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    Windows 7 Intermediate – Working with Windows 7 (Advanced)

    $99.00
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  • Microsoft 365 Outlook: Part 2: Advanced Contact Management
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    Microsoft 365 Outlook: Part 2: Advanced Contact Management

    $99.00
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  • Skype for Business - Alerts and Alert Sounds
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    Skype for Business – Alerts and Alert Sounds

    $99.00
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  • Access 2007 Advanced - Advanced Data Management
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    Access 2007 Advanced – Advanced Data Management

    $99.00
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  • Outlook 2013 Advanced Essentials - Exchange Server Mailbox Features
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    Outlook 2013 Advanced Essentials – Exchange Server Mailbox Features

    $99.00
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  • Being a Team Player
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    Being a Team Player

    $60.00
    Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.
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  • Workplace Health and Safety: The Supervisor's Role and Responsibilities
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    Workplace Health and Safety: The Supervisor’s Role and Responsibilities

    $75.00
    At the end of this course you are going to be able to understand the employers and supervisors responsibilities for workplace health and safety and you will also learn about, and understand, the three rights of workers. You will learn about Health and Safety Committees, employee orientation checklists, health and safety training for employees, and the importance of communicating health and safety information.
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  • Windows 10 - Transition from Windows 8.1: Working With Apps In Windows 10
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    Windows 10 – Transition from Windows 8.1: Working With Apps In Windows 10

    $99.00
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  • Accounting Skills for New Supervisors
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    Accounting Skills for New Supervisors

    $70.00
    In course, you will learn the basics of accounting, including financial terms, generally accepted accounting principles, the accounting cycle, key financial reports, financial analysis tools, and budgeting.
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  • Microsoft Outlook Online: Organizing Email
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    Microsoft Outlook Online: Organizing Email

    $99.00
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  • Outlook 2013 Core Essentials - Working with the Calendar
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    Outlook 2013 Core Essentials – Working with the Calendar

    $99.00
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