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“Visio 2010 Advanced – Customizing Shapes” has been added to your cart. View cart
  • OneNote 2013 Core Essentials - Using Tags
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    OneNote 2013 Core Essentials – Using Tags

    $99.00
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  • Visio 2013 Expert - Creating Shape Reports
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    Visio 2013 Expert – Creating Shape Reports

    $99.00
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  • Problem Solving and Decision Making
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    Problem Solving and Decision Making

    $65.00
    In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.
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  • Microsoft Office 365 Part 1: Communicating with the Outlook Web App
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    Microsoft Office 365 Part 1: Communicating with the Outlook Web App

    $99.00
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  • Knowledge Management
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    Knowledge Management

    $60.00
    In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams KM Process Framework, Gamble and Blackwells knowledge management matrix, Bothas process model, and Nonaka and Takeuchis spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.
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  • Visio 2013 Core Essentials - Working with Shapes
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    Visio 2013 Core Essentials – Working with Shapes

    $99.00
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  • OneNote 2013 Expert - Working with Excel Files
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    OneNote 2013 Expert – Working with Excel Files

    $99.00
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  • PowerPoint 2010 Advanced - Adding Multimedia to a Presentation
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    PowerPoint 2010 Advanced – Adding Multimedia to a Presentation

    $99.00
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  • Excel 2013 Core Essentials - Formatting Data
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    Excel 2013 Core Essentials – Formatting Data

    $99.00
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  • Critical Elements of Customer Service
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    Critical Elements of Customer Service

    $65.00
    This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
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  • OneNote 2010 Intermediate - Researching and Organizing Information
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    OneNote 2010 Intermediate – Researching and Organizing Information

    $99.00
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  • Excel 2010 Intermediate - Advanced File Tasks
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    Excel 2010 Intermediate – Advanced File Tasks

    $99.00
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  • OneNote 2016: Finalizing A Notebook
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    OneNote 2016: Finalizing A Notebook

    $99.00
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  • Writing a Business Plan
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    Writing a Business Plan

    $99.00
    In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms.
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  • Project 2013 Advanced Essentials - Using the Organizer
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    Project 2013 Advanced Essentials – Using the Organizer

    $99.00
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  • PowerPoint 2010 Foundation - Creating Presentations
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    PowerPoint 2010 Foundation – Creating Presentations

    $99.00
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  • Word 2013 Advanced Essentials - Reviewing Documents
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    Word 2013 Advanced Essentials – Reviewing Documents

    $99.00
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  • Excel 2016 Part 2 - Analyzing Data with PivotTables, Slicers, and PivotCharts
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    Excel 2016 Part 2 – Analyzing Data with PivotTables, Slicers, and PivotCharts

    $99.00
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  • Microsoft Word 365: Part 1: Editing a Document
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    Microsoft Word 365: Part 1: Editing a Document

    $99.00
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  • Microsoft 365 Project - Part 2: Producing Project Reports
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    Microsoft 365 Project – Part 2: Producing Project Reports

    $75.00
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  • Word 2007 Foundation - Doing More with Text
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    Word 2007 Foundation – Doing More with Text

    $99.00
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  • PowerPoint 2016 Part 1: Adding Graphical Elements to Your Presentation
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    PowerPoint 2016 Part 1: Adding Graphical Elements to Your Presentation

    $99.00
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  • Visio 2013 Core Essentials - Your First Drawing
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    Visio 2013 Core Essentials – Your First Drawing

    $99.00
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  • Microsoft Teams: Getting Started
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    Microsoft Teams: Getting Started

    $99.00
    In this course you will learn how to, describe what Microsoft Teams is all about, use channels and post messages, and get help in Teams.
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  • Skype for Business - Presenting with Skype for Business, Part Two
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    Skype for Business – Presenting with Skype for Business, Part Two

    $99.00
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  • Skype for Business - Presenting with Skype for Business, Part One
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    Skype for Business – Presenting with Skype for Business, Part One

    $99.00
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  • Word 2016 Part 1 - Getting Started with Word
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    Word 2016 Part 1 – Getting Started with Word

    $99.00
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  • Publisher 2010 Intermediate - Working with Illustrations
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    Publisher 2010 Intermediate – Working with Illustrations

    $99.00
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  • Writing Reports and Proposals
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    Writing Reports and Proposals

    $65.00
    To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. Youll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material.
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  • Word 2010 Expert - Working with References
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    Word 2010 Expert – Working with References

    $99.00
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  • Introduction to Microsoft Power BI: Working with Reports and Visualizations
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    Introduction to Microsoft Power BI: Working with Reports and Visualizations

    $99.00
    In this course you will learn how to manage report pages, change report view options, work with visualizations and their data, and add static objects to a report.
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  • Access 2013 Expert - Managing COM Add-Ins
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    Access 2013 Expert – Managing COM Add-Ins

    $99.00
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  • Publisher 2016: Preparing a Publication for Printing and Sharing
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    Publisher 2016: Preparing a Publication for Printing and Sharing

    $99.00
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  • PowerPoint 2016 Part 2 - Customizing Design Templates
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    PowerPoint 2016 Part 2 – Customizing Design Templates

    $99.00
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  • InfoPath Filler 2013 Core Essentials - Formatting Text, Part Two
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    InfoPath Filler 2013 Core Essentials – Formatting Text, Part Two

    $99.00
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  • InfoPath 2010 Intermediate - Adding Objects to a Form
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    InfoPath 2010 Intermediate – Adding Objects to a Form

    $99.00
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  • PowerPoint 2013 Expert - Protecting Your Presentation
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    PowerPoint 2013 Expert – Protecting Your Presentation

    $99.00
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  • Access 2013 Advanced Essentials - Using Visual Basic for Applications
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    Access 2013 Advanced Essentials – Using Visual Basic for Applications

    $99.00
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  • Visio 2013 Advanced Essentials - Creating Organization Charts
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    Visio 2013 Advanced Essentials – Creating Organization Charts

    $99.00
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  • Microsoft Access 365 Part 2: Using Macros to Improve User Interface Design
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    Microsoft Access 365 Part 2: Using Macros to Improve User Interface Design

    $99.00
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