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“Employee Dispute Resolution: Mediation through Peer Review” has been added to your cart. View cart
  • Lean Process Improvement
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    Lean Process Improvement

    $60.00
    This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods.
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  • Microsoft Outlook Online: Working with Email Messages
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    Microsoft Outlook Online: Working with Email Messages

    $99.00
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  • Microsoft 365 Excel: Part 1: Customizing the Excel Environment
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    Microsoft 365 Excel: Part 1: Customizing the Excel Environment

    $99.00
    Customize general, language, formula, proofing, and saving options Use Excels version control features Customize the ribbon and the Quick Access toolbar Customize the functionality of Excel by enabling add-ins Customize advanced and Trust Center options
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  • Critical Elements of Customer Service
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    Critical Elements of Customer Service

    $65.00
    This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
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  • The ABCs Of Supervising Others
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    The ABCs Of Supervising Others

    $75.00
    This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.
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  • Visio 2016 Part 2: Leveraging Development Tools
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    Visio 2016 Part 2: Leveraging Development Tools

    $99.00
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  • Word 2007 Advanced - Advanced Topics
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    Word 2007 Advanced – Advanced Topics

    $99.00
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  • Business Management 101: Boot Camp for Business Owners
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    Business Management 101: Boot Camp for Business Owners

    $85.00
    This course will give you all the skills that you need as a new business owner. Youll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. Youll also learn the basics of leadership and tips for taking your business to the next level.
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  • Word 2013 Expert - Using Building Blocks and Quick Parts
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    Word 2013 Expert – Using Building Blocks and Quick Parts

    $99.00
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  • Excel 2013 Core Essentials - Your First Workbook
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    Excel 2013 Core Essentials – Your First Workbook

    $99.00
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  • Skype for Business - Using Skype for Business in the Notification Area
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    Skype for Business – Using Skype for Business in the Notification Area

    $99.00
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  • Word 2010 Foundation - Starting Out
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    Word 2010 Foundation – Starting Out

    $99.00
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  • SharePoint Server 2010 - Advanced SharePoint Tasks
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    SharePoint Server 2010 – Advanced SharePoint Tasks

    $99.00
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  • Microsoft 365 PowerPoint: Part 1: Developing a PowerPoint Presentation
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    Microsoft 365 PowerPoint: Part 1: Developing a PowerPoint Presentation

    $99.00
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  • Publisher 2010 Advanced - Working with Mail Merges
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    Publisher 2010 Advanced – Working with Mail Merges

    $99.00
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  • OneNote 2013 Expert - Working with Files in OneNote
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    OneNote 2013 Expert – Working with Files in OneNote

    $99.00
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  • Windows 8 Expert - Windows 8 and Accessibility
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    Windows 8 Expert – Windows 8 and Accessibility

    $99.00
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  • Excel 2013 Core Essentials - Formatting Text
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    Excel 2013 Core Essentials – Formatting Text

    $99.00
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  • Delivering Dynamic Virtual Presentations
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    Delivering Dynamic Virtual Presentations

    $99.00
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  • OneNote 2010 Foundation - Creating Notes
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    OneNote 2010 Foundation – Creating Notes

    $99.00
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  • Microsoft Access 365: Part 1: Importing and Exporting Data
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    Microsoft Access 365: Part 1: Importing and Exporting Data

    $99.00
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  • Word 2013 Core Essentials - Printing and Sharing Your Document
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    Word 2013 Core Essentials – Printing and Sharing Your Document

    $99.00
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  • Getting Started with Microsoft 365
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    Getting Started with Microsoft 365

    $99.00
    Navigate your account Find help and change your account settings Use desktop apps with Microsoft 365
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  • Workplace Harassment: What It Is and What to Do About It
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    Workplace Harassment: What It Is and What to Do About It

    $70.00
    After completing this course, you will be able to identify acceptable and unacceptable behavior in the workplace, apply the benefits of harassment training, define the various types of harassment, assist in the creation of a harassment policy, understand ways to prevent and protect yourself from harassment, know what to do if you are the target of harassment or are accused of harassment, understand the complaint process, and how to help your workplace adjust after a harassment incident.
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  • Windows 8 Expert - Hardware and Software
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    Windows 8 Expert – Hardware and Software

    $99.00
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  • Microsoft Word 365: Part 2: Using Templates
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    Microsoft Word 365: Part 2: Using Templates

    $99.00
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  • Project 2013 Core Essentials - Working with Data
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    Project 2013 Core Essentials – Working with Data

    $99.00
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  • Outlook 2013 Expert - Using the Trust Center, Part Two
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    Outlook 2013 Expert – Using the Trust Center, Part Two

    $99.00
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  • Business Contact Manager 2010 - Managing Business Contact Manager Data
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    Business Contact Manager 2010 – Managing Business Contact Manager Data

    $99.00
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  • Microsoft Office 365 Part 2: Managing Users
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    Microsoft Office 365 Part 2: Managing Users

    $99.00
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  • Conversational Leadership
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    Conversational Leadership

    $75.00
    In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Caf model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.
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  • SharePoint 2016 For Site Administrators: Archiving and Compliance
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    SharePoint 2016 For Site Administrators: Archiving and Compliance

    $99.00
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  • OneNote 2010 Foundation - Starting Out
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    OneNote 2010 Foundation – Starting Out

    $99.00
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  • Outlook 2013 Advanced Essentials - Organizing Data
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    Outlook 2013 Advanced Essentials – Organizing Data

    $99.00
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  • Microsoft Skype for Business 2016: Joining Meetings and Calls
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    Microsoft Skype for Business 2016: Joining Meetings and Calls

    $99.00
    In this course you will learn how to set up a Skype meeting, participate in meetings, present content in meetings, and add interactivity to meetings.
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  • InfoPath Designer 2013 Core Essentials - Using Rules to Validate Data
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    InfoPath Designer 2013 Core Essentials – Using Rules to Validate Data

    $99.00
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  • Microsoft Office 2016 - Transition Between 2007/2010: Working with Microsoft Outlook 2016
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    Microsoft Office 2016 – Transition Between 2007/2010: Working with Microsoft Outlook 2016

    $99.00
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  • Introduction to Microsoft Power BI: Getting Started
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    Introduction to Microsoft Power BI: Getting Started

    $99.00
    In this course you will learn how to describe the components of Power BI, work with Power BI files, connect to data sources with the Power BI desktop client, create a report and visualizations, and work with visualizations.
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  • Microsoft Word 365: Part 2: Creating Custom Graphic Elements
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    Microsoft Word 365: Part 2: Creating Custom Graphic Elements

    $99.00
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  • Project 2010 Foundation - Getting Started
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    Project 2010 Foundation – Getting Started

    $99.00
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