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“Call Center Training: Sales and Customer Service Training for Call Center Agents” has been added to your cart. View cart
  • Visio 2010 Intermediate - Containers, Callouts, and More
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    Visio 2010 Intermediate – Containers, Callouts, and More

    $99.00
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  • Publisher 2016: Getting Started with Microsoft Publisher 2016
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    Publisher 2016: Getting Started with Microsoft Publisher 2016

    $99.00
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  • Introduction to HTML and CSS Coding: Styling Text with CSS
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    Introduction to HTML and CSS Coding: Styling Text with CSS

    $99.00
    In this course you will learn how to change the font-family of a section of text, change the font size of a section of text, use additional CSS text properties, including font-style, font-weight, line-height, and text-align, and use the CSS font style shorthand.
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  • Microsoft 365 Excel: Part 1: Getting Started
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    Microsoft 365 Excel: Part 1: Getting Started

    $99.00
    Identify the basic components of Excel Create a basic worksheet Get help in Excel 365
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  • Microsoft 365 Word: Part 3: Adding Reference Marks and Notes
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    Microsoft 365 Word: Part 3: Adding Reference Marks and Notes

    $99.00
    Add captions to objects Insert cross-references Add bookmarks and hyperlinks Insert footnotes and endnotes Add citations Insert a bibliography
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  • InfoPath Designer 2013 Advanced Essentials - Managing User Roles
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    InfoPath Designer 2013 Advanced Essentials – Managing User Roles

    $99.00
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  • Project 2013 Core Essentials - Creating Reports
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    Project 2013 Core Essentials – Creating Reports

    $99.00
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  • OneNote 2007 - Getting Started
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    OneNote 2007 – Getting Started

    $99.00
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  • Microsoft 365 PowerPoint: Part 1: Adding Tables to Your Presentation
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    Microsoft 365 PowerPoint: Part 1: Adding Tables to Your Presentation

    $99.00
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  • Word 2010 Foundation - Starting Out
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    Word 2010 Foundation – Starting Out

    $99.00
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  • SharePoint 2016 For Site Owners: Adding and Configuring Libraries
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    SharePoint 2016 For Site Owners: Adding and Configuring Libraries

    $99.00
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  • Project 2016 Part 2: Managing Task Structures
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    Project 2016 Part 2: Managing Task Structures

    $99.00
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  • Visio 2013 Core Essentials - Inserting Art and Objects
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    Visio 2013 Core Essentials – Inserting Art and Objects

    $99.00
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  • Microsoft Sway: Working with Text and Images
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    Microsoft Sway: Working with Text and Images

    $99.00
    In this course you will learn how to format text, and add media to a Sway project.
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  • Microsoft Access 365: Part 1: Getting Started with Access
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    Microsoft Access 365: Part 1: Getting Started with Access

    $99.00
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  • Skype for Business - Presenting with Skype for Business, Part One
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    Skype for Business – Presenting with Skype for Business, Part One

    $99.00
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  • Honing and Delivering Your Message
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    Honing and Delivering Your Message

    $99.00
    Learn how to clarify your message and how to present it, successfully communicate your message, and ensure your listeners hear what you want to get across to them with the Honing and Delivering Your Message course.
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  • Word 2016 Part 2: Inserting Content Using Quick Parts
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    Word 2016 Part 2: Inserting Content Using Quick Parts

    $99.00
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  • Microsoft 365 PowerPoint: Part 2: Working with Media and Animations
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    Microsoft 365 PowerPoint: Part 2: Working with Media and Animations

    $99.00
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  • Microsoft 365 Project - Part 1: Starting a Project
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    Microsoft 365 Project – Part 1: Starting a Project

    $75.00
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  • Access 2016 Part 1: Organizing a Database for Efficiency
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    Access 2016 Part 1: Organizing a Database for Efficiency

    $99.00
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  • PowerPoint 2013 Expert - Inserting and Editing Videos
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    PowerPoint 2013 Expert – Inserting and Editing Videos

    $99.00
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  • Project 2013 Advanced Essentials - Working with Network Diagrams
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    Project 2013 Advanced Essentials – Working with Network Diagrams

    $99.00
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  • Word 2016 Part 1: Customizing the Word Environment
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    Word 2016 Part 1: Customizing the Word Environment

    $99.00
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  • Creating Successful Staff Retreats
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    Creating Successful Staff Retreats

    $99.00
    In this course you are going to learn a comprehensive approach to crafting a successful staff retreat for your organization. You are going to look at why retreats are conducted, look at retreat undertaking categories and then advance to the development and presentation of retreat activities. Your retreat education doesnt stop there as you are also going to learn how to identify the critical elements of a staff retreat and you will learn to create a planning checklist and about the keys of running a retreat. When the retreat is over, your responsibilities arent, you need to evaluate how things went so you will learn how to create an evaluation and follow up.
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  • SharePoint Server 2013 Core Essentials - Customizing Your Site
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    SharePoint Server 2013 Core Essentials – Customizing Your Site

    $99.00
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  • PowerPoint 2016 Part 2 - Customizing Design Templates
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    PowerPoint 2016 Part 2 – Customizing Design Templates

    $99.00
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  • Visio 2010 Foundation - Printing and Viewing Your Diagram
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    Visio 2010 Foundation – Printing and Viewing Your Diagram

    $99.00
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  • Project 2016 Part 1: Delivering A Project Plan
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    Project 2016 Part 1: Delivering A Project Plan

    $99.00
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  • Microsoft Word 365: Part 1: Controlling Page Appearance
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    Microsoft Word 365: Part 1: Controlling Page Appearance

    $99.00
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  • Excel 2016 Part 2 - Inserting Graphics
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    Excel 2016 Part 2 – Inserting Graphics

    $99.00
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  • PowerPoint 2010 Foundation - Tab Overview, Part Two
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    PowerPoint 2010 Foundation – Tab Overview, Part Two

    $99.00
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  • Word 2013 Core Essentials - Inserting Art and Objects, Part Two
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    Word 2013 Core Essentials – Inserting Art and Objects, Part Two

    $99.00
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  • Publisher 2013 Advanced Essentials - Working with Multiple Objects
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    Publisher 2013 Advanced Essentials – Working with Multiple Objects

    $99.00
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  • Outlook 2013 Expert - Getting Started with Business Contact Manager, Part One
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    Outlook 2013 Expert – Getting Started with Business Contact Manager, Part One

    $99.00
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  • Stress Management
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    Stress Management

    $70.00
    This course will teach you some different ways to look at stress, ways to take care of yourself to reduce the stress that you feel, and coping techniques. You will also learn some time management and organizational tips to help you work smarter.
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  • Project 2013 Core Essentials - Scheduling Work
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    Project 2013 Core Essentials – Scheduling Work

    $99.00
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  • Microsoft Outlook Online: Using the Calendar Workspace
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    Microsoft Outlook Online: Using the Calendar Workspace

    $99.00
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  • Skype for Business - Setting Your Presence and Location
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    Skype for Business – Setting Your Presence and Location

    $99.00
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  • Microsoft 365 Outlook Part 1: Composing Messages
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    Microsoft 365 Outlook Part 1: Composing Messages

    $99.00
    Create an email message, check spelling and grammar, format message content, attach files and items to an email message, enhance an email message, and manage automatic message content.
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