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“Call Center Training: Sales and Customer Service Training for Call Center Agents” has been added to your cart. View cart
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    Word 2007 Foundation – Advanced Tabs

    $99.00
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    Publisher 2010 Advanced – Advanced Topics

    $99.00
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    Word 2010 Expert – Creating Forms

    $99.00
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    PowerPoint 2013 Advanced Essentials – Reviewing a Presentation

    $99.00
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    Excel 2013 Advanced Essentials – Advanced Formula Tasks

    $99.00
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    The Professional Supervisor

    $65.00
    In this course, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adairs action-centered leadership model, Paul Hersey and Ken Blanchards Situational Leadership II model, and Velsofts signature leadership assessment.
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    Microsoft Word 365: Part 2: Using Images in a Document

    $99.00
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    Conversational Leadership

    $75.00
    In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Caf model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.
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    Intrapreneurship

    $85.00
    In this course, youll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. Youll also explore different ways that you can contribute to the intrapreneurial process. As well, youll learn how to develop, screen, sell, and implement your ideas.
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    OneNote 2007 – Editing Notes

    $99.00
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    Microsoft Word 365: Part 1: Managing Lists

    $99.00
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    Word 2013 Core Essentials – Inserting Art and Objects, Part Two

    $99.00
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    PowerPoint 2016 Part 2 – Customizing A Slide Show

    $99.00
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    Visio 2016 Part 1: Getting Started With Visio 2016

    $99.00
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    Business Contact Manager 2010 – Getting Started with Business Contact Manager

    $99.00
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    Word 2010 Advanced – Working With Advanced Graphics and Objects

    $99.00
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    Access 2010 Intermediate – Working with Forms

    $99.00
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    Microsoft Office 2016 – Transition Between 2007/2010: Getting Started with Microsoft Office 2016

    $99.00
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    Windows 7 Advanced – Hardware and Software

    $99.00
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    Excel 2016 Part 1: Customizing the Excel Environment

    $99.00
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    Word 2007 Foundation – The New Interface

    $99.00
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    Design Thinking: An Introduction

    $75.00
    This course is designed to get you started using design thinking to solve problems more creatively. You will better understand problems from the customer's perspective as you apply different brainstorming techniques to identify innovative ideas. You will be able to use effective design research through use of prototypes and testing to test your ideas and keep your design ideas moving forward. Upon completion you will be ready to take on your next project using a design thinking process.
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    Access 2007 Intermediate – Working with Reports

    $99.00
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    Microsoft 365 Outlook Part 1: Customizing the Outlook Environment

    $99.00
    Customize the Outlook interface, and create and manage Quick Steps.
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    The ABCs Of Supervising Others

    $75.00
    This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.
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    Windows 10 Part 2: Securing System Data

    $99.00
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    SharePoint Server 2013 Core Essentials – Getting Started with SharePoint Server

    $99.00
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    Writing a Business Plan

    $99.00
    In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms.
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    Visio 2013 Advanced Essentials – Doing More with Organization Charts

    $99.00
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    PowerPoint 2010 Advanced – Creating Advanced Types of Shows

    $99.00
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    Marketing and Sales

    $65.00
    In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your companys image, and build your bottom line.
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    Publisher 2010 Foundation – The Publisher Interface

    $99.00
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    SharePoint Designer 2010 Foundation – Starting Out

    $99.00
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    Windows 8 Intermediate – Word Processing with Windows 8

    $99.00
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    Introduction to HTML and CSS Coding Part 2: Complex Selectors

    $99.00
    In this course, you will learn how to use commonly used selectors, child selectors, attribute selectors, and pseudo-selectors.
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    Microsoft Access 365: Part 1: Joining Tables

    $99.00
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    Visio 2013 Advanced Essentials – Using Data Graphics

    $99.00
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    Excel 2016 Part 3: Working with Multiple Workbooks

    $99.00
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    Self-Leadership

    $99.00
    In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.
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    Publisher 2013 Advanced Essentials – Advanced Mail Merge Tasks

    $99.00
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