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“Call Center Training: Sales and Customer Service Training for Call Center Agents” has been added to your cart. View cart
  • OneNote 2007 - Advanced OneNote Features
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    OneNote 2007 – Advanced OneNote Features

    $99.00
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  • Windows 10: May 2019 Update: Getting Started
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    Windows 10: May 2019 Update: Getting Started

    $99.00
    In this course you will learn about the Windows 10 May 2019 Update and what it includes. You will also learn how to update Windows 10 to the May 2019 Update. and sign into Windows 10.
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  • Project Planning: All You Need to Know
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    Project Planning: All You Need to Know

    $65.00
    Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets.
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  • Project 2016 Part 2: Generating Project Views
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    Project 2016 Part 2: Generating Project Views

    $99.00
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  • OneNote 2013 Core Essentials - Customizing the Interface
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    OneNote 2013 Core Essentials – Customizing the Interface

    $99.00
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  • Access 2013 Expert - Advanced Form Tasks, Part Two
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    Access 2013 Expert – Advanced Form Tasks, Part Two

    $99.00
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  • Word 2016 Part 2: Inserting Content Using Quick Parts
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    Word 2016 Part 2: Inserting Content Using Quick Parts

    $99.00
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  • Human Resources Training: HR for the Non-HR Manager
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    Human Resources Training: HR for the Non-HR Manager

    $65.00
    This course will introduce you to basic human resource functions, including hiring, orientation, training, performance management, diversity, privacy, and disciplinary issues.
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  • Publisher 2010 Intermediate - Managing Your Publications
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    Publisher 2010 Intermediate – Managing Your Publications

    $99.00
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  • Windows 8 Advanced - Managing Files and Folders
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    Windows 8 Advanced – Managing Files and Folders

    $99.00
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  • Microsoft Teams: Communicating in Channels
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    Microsoft Teams: Communicating in Channels

    $99.00
    In this course you will learn how to manage messages, do more with messages, manage files in a channel, and use the wiki.
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  • Visio 2013 Advanced Essentials - Creating Workflow Diagrams
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    Visio 2013 Advanced Essentials – Creating Workflow Diagrams

    $99.00
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  • Word 2010 Intermediate - Using Formatting Tools
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    Word 2010 Intermediate – Using Formatting Tools

    $99.00
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  • Workplace Safety
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    Workplace Safety

    $65.00
    After you complete this course, you will be able to: Understand the difference between a safety program and a safety culture, Use resources to help you understand the regulations in your area, Launch a safety committee, Identify hazards and reduce them, Apply hiring measures that can improve safety, Explain what a safety training program will involve, Identify groups particularly at risk for injury and know how to protect them, Help your organization write, implement, and review a safety plan, Respond to incidents and near misses, Understand the basics of accident investigation and documentation.
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  • Word 2010 Advanced - Working With Shapes
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    Word 2010 Advanced – Working With Shapes

    $99.00
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  • OneNote 2013 Core Essentials - Using Tags
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    OneNote 2013 Core Essentials – Using Tags

    $99.00
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  • Skype for Business - Audio & Video Calls
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    Skype for Business – Audio & Video Calls

    $99.00
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  • Windows 10: May 2019 Update: Navigation, Productivity, and Customization
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    Windows 10: May 2019 Update: Navigation, Productivity, and Customization

    $99.00
    In this course you will learn how to navigate the updated Start menu, use the updated taskbar and Action Center, use themes and emojis, and use the updated clipboard settings.
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  • Microsoft 365 Project: Part 1: Working with Project Calendars
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    Microsoft 365 Project: Part 1: Working with Project Calendars

    $99.00
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  • Slack for Business: Getting Started
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    Slack for Business: Getting Started

    $99.00
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  • Microsoft 365 Word: Part 3: Simplifying and Managing Long Documents
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    Microsoft 365 Word: Part 3: Simplifying and Managing Long Documents

    $99.00
    Add cover pages and blank pages to a document Insert an index Insert a table of contents Insert ancillary tables, such as tables of figures and authorities Manage document outlines Create master and subdocuments
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  • Personal Brand: Maximizing Personal Impact
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    Personal Brand: Maximizing Personal Impact

    $99.00
    In this course, youll learn what a brand is and how you can leverage it to make a personal impact. Youll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). Youll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public.
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  • Word 2016 Part 2: Using Images in a Document
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    Word 2016 Part 2: Using Images in a Document

    $99.00
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  • Excel 2007 Foundation - The New Interface
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    Excel 2007 Foundation – The New Interface

    $99.00
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  • Windows 8 Foundation - The Basic Windows 8 Applications, Part One
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    Windows 8 Foundation – The Basic Windows 8 Applications, Part One

    $99.00
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  • Windows 10 Part 2: Configuring System Settings
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    Windows 10 Part 2: Configuring System Settings

    $99.00
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  • Word 2010 Foundation - Creating Documents
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    Word 2010 Foundation – Creating Documents

    $99.00
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  • Publisher 2010 Foundation - Doing More with Text
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    Publisher 2010 Foundation – Doing More with Text

    $99.00
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  • Microsoft PowerPoint Online: Developing a PowerPoint Presentation
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    Microsoft PowerPoint Online: Developing a PowerPoint Presentation

    $99.00
    In this course you will learn how to build a presentation, edit text and objects, and format text and paragraphs.
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  • Public Relations Boot Camp
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    Public Relations Boot Camp

    $65.00
    In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations.
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  • Outlook 2010 Foundation - Starting Out
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    Outlook 2010 Foundation – Starting Out

    $99.00
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  • Word 2016 Part 3: Forms
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    Word 2016 Part 3: Forms

    $99.00
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  • Skype for Business - Managing Contacts, Part Two
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    Skype for Business – Managing Contacts, Part Two

    $99.00
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  • PowerPoint 2013 Expert - Doing More with Shapes
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    PowerPoint 2013 Expert – Doing More with Shapes

    $99.00
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  • Microsoft Word 365: Part 1: Formatting Text And Paragraphs
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    Microsoft Word 365: Part 1: Formatting Text And Paragraphs

    $99.00
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  • Access 2010 Intermediate - Working with Queries
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    Access 2010 Intermediate – Working with Queries

    $99.00
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  • Visio 2016 Part 2: Connecting Drawings To External Data
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    Visio 2016 Part 2: Connecting Drawings To External Data

    $99.00
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  • InfoPath 2010 Advanced - Creating Forms Using Advanced Templates
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    InfoPath 2010 Advanced – Creating Forms Using Advanced Templates

    $99.00
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  • Visio 2016 Part 1: Creating A Network Diagram
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    Visio 2016 Part 1: Creating A Network Diagram

    $99.00
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  • Ergonomics 101: Injury Prevention Through Workplace Ergonomics
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    Ergonomics 101: Injury Prevention Through Workplace Ergonomics

    $50.00
    In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.
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