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“CRM: An Introduction to Customer Relationship Management” has been added to your cart. View cart
  • Project 2010 Foundation - Updating and Polishing Your Project
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    Project 2010 Foundation – Updating and Polishing Your Project

    $99.00
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  • Visio 2013 Expert - Creating Shape Reports
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    Visio 2013 Expert – Creating Shape Reports

    $99.00
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  • Microsoft 365 PowerPoint: Part 2: Customizing a Slide Show
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    Microsoft 365 PowerPoint: Part 2: Customizing a Slide Show

    $99.00
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  • Access 2016 Part 2: Distributing and Securing a Database
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    Access 2016 Part 2: Distributing and Securing a Database

    $99.00
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  • Microsoft 365 PowerPoint: Part 1: Performing Advanced Text Editing
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    Microsoft 365 PowerPoint: Part 1: Performing Advanced Text Editing

    $99.00
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  • Transgender Employees: Creating an Inclusive Work Community
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    Transgender Employees: Creating an Inclusive Work Community

    $65.00
    In this course, you are going to learn about the importance and elements of safe inclusive workspaces for transgendered persons those identifying as one gender but born into the body of the opposing gender. You will consider terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgendered employees and increase the comfort level and productivity off all in your organization.
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  • Outlook 2013 Core Essentials - Getting Organized
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    Outlook 2013 Core Essentials – Getting Organized

    $99.00
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  • SharePoint Designer 2010 Intermediate - Using Styles and Cascading Style Sheets
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    SharePoint Designer 2010 Intermediate – Using Styles and Cascading Style Sheets

    $99.00
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  • Access 2016 Part 1: Querying a Database
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    Access 2016 Part 1: Querying a Database

    $99.00
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  • Getting Started with Microsoft 365: File Storage and Collaboration
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    Getting Started with Microsoft 365: File Storage and Collaboration

    $99.00
    Store files and collaborate with OneDrive for Business Manage an organizations activity with Delve
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  • Public Speaking: Presentation Survival School
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    Public Speaking: Presentation Survival School

    $99.00
    After you complete this course, you will be able to establish rapport with your audience, implement techniques to reduce nervousness and fear, understand your strengths as a presenter and how to appeal to different types of people, recognize how visual aids can create impact and attention, develop techniques to create a professional presence, learn some different ways to prepare and organize information, and prepare, practice, and deliver a short presentation.
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  • Microsoft Skype for Business 2016: Working with Messages and Contacts
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    Microsoft Skype for Business 2016: Working with Messages and Contacts

    $99.00
    In this course you will learn how to send instant messages and use related features, manage contacts, and customize the contacts view.
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  • InfoPath Designer 2013 Core Essentials - Formatting Text
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    InfoPath Designer 2013 Core Essentials – Formatting Text

    $99.00
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  • Slack for Business: Communicating in Channels
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    Slack for Business: Communicating in Channels

    $99.00
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  • Project 2010 Foundation - Using and Customizing the Project Interface
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    Project 2010 Foundation – Using and Customizing the Project Interface

    $99.00
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  • Microsoft Word 365: Part 1: Adding Tables
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    Microsoft Word 365: Part 1: Adding Tables

    $99.00
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  • Onboarding: The Essential Rules for a Successful Onboarding Program
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    Onboarding: The Essential Rules for a Successful Onboarding Program

    $65.00
    This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program.
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  • Excel 2013 Core Essentials - Working with Data
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    Excel 2013 Core Essentials – Working with Data

    $99.00
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  • OneNote 2013 Core Essentials - Using Tags
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    OneNote 2013 Core Essentials – Using Tags

    $99.00
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  • Publisher 2013 Advanced Essentials - Using Typography Tools
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    Publisher 2013 Advanced Essentials – Using Typography Tools

    $99.00
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  • InfoPath 2010 Foundation - Command Tab Overview
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    InfoPath 2010 Foundation – Command Tab Overview

    $99.00
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  • Excel 2007 Foundation - Excel Basics
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    Excel 2007 Foundation – Excel Basics

    $99.00
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  • Excel 2016 Part 2 - Inserting Graphics
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    Excel 2016 Part 2 – Inserting Graphics

    $99.00
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  • OneNote 2010 Foundation - Starting Out
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    OneNote 2010 Foundation – Starting Out

    $99.00
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  • CRM: An Introduction to Customer Relationship Management
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    CRM: An Introduction to Customer Relationship Management

    $99.00
    This course will teach you how to make a decision about the need for CRM, the benefits of CRM, and how to coordinate the base requirements for a CRM undertaking.
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  • Publisher 2013 Core Essentials - Working with Pages
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    Publisher 2013 Core Essentials – Working with Pages

    $99.00
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  • Microsoft Outlook Online: Using the Calendar Workspace
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    Microsoft Outlook Online: Using the Calendar Workspace

    $99.00
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  • Outlook 2013 Core Essentials - Working with Notes
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    Outlook 2013 Core Essentials – Working with Notes

    $99.00
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  • Identifying and Combatting Fake News
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    Identifying and Combatting Fake News

    $99.00
    After you complete this course you will be able to: define fake news, recognize the difference between fake news and objective reporting, understand the impacts of fake news on your organization, examine proactive strategies and how they work, learn reactive strategies and why they are essential, discover opportunities for promotion and growth within fake news , and create your own fake news action plan.
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  • Basic Internet Marketing
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    Basic Internet Marketing

    $55.00
    In this course, you will learn how to market online, where your target market is, and what results you are getting. You will also learn about search engine optimization, e-mail campaigns, pay per click advertising, and more.
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  • Microsoft Access 365: Part 1: Joining Tables
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    Microsoft Access 365: Part 1: Joining Tables

    $99.00
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  • Access 2013 Advanced Essentials - Creating Navigation Forms
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    Access 2013 Advanced Essentials – Creating Navigation Forms

    $99.00
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  • Excel 2016 Part 3: Exporting Excel Data
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    Excel 2016 Part 3: Exporting Excel Data

    $99.00
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  • Word 2007 Advanced - Doing More with Tables
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    Word 2007 Advanced – Doing More with Tables

    $99.00
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  • Excel 2013 Core Essentials - Using Basic Excel Tools
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    Excel 2013 Core Essentials – Using Basic Excel Tools

    $99.00
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  • Business Process Management
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    Business Process Management

    $60.00
    To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.
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  • Crowdfunding Your Business
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    Crowdfunding Your Business

    $60.00
    This course will show you how to leverage all types of crowdsourcing (including microwork, macrowork, crowdvoting, crowdcontests, crowdwisdom, and crowdfunding) to kickstart your business growth.
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  • Access 2013 Core Essentials - Creating Forms
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    Access 2013 Core Essentials – Creating Forms

    $99.00
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  • Advanced Writing Skills
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    Advanced Writing Skills

    $65.00
    After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing.
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  • Outlook 2010 Intermediate - Understanding E-Mail Accounts
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    Outlook 2010 Intermediate – Understanding E-Mail Accounts

    $99.00
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