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“Project 2010 Intermediate – Project Monitoring Tools” has been added to your cart. View cart
  • Publisher 2013 Advanced Essentials - Advanced Mail Merge Tasks
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    Publisher 2013 Advanced Essentials – Advanced Mail Merge Tasks

    $99.00
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  • Word 2016 Part 3: Collaborating On Documents
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    Word 2016 Part 3: Collaborating On Documents

    $99.00
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  • Project 2013 Expert - Advanced Views
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    Project 2013 Expert – Advanced Views

    $99.00
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  • Windows 10 - Navigating the New Windows Environment: Getting to Know PCs and the Windows 10 User Interface
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    Windows 10 – Navigating the New Windows Environment: Getting to Know PCs and the Windows 10 User Interface

    $99.00
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  • Onboarding: The Essential Rules for a Successful Onboarding Program
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    Onboarding: The Essential Rules for a Successful Onboarding Program

    $65.00
    This course will explore the benefits of onboarding, show you how to design an onboarding framework, give you ways to customize the program for different audiences (including managers and executives), and demonstrate how to measure results from the program.
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  • Excel 2016 VBA: Formatting Worksheets Using Macros
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    Excel 2016 VBA: Formatting Worksheets Using Macros

    $99.00
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  • Microsoft 365 Excel: Part 2: Visualizing Data with Charts
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    Microsoft 365 Excel: Part 2: Visualizing Data with Charts

    $99.00
    Create charts Modify and format existing charts Create a trendline Create advanced charts
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  • PowerPoint 2013 Core Essentials - Saving and Sharing Your Presentation
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    PowerPoint 2013 Core Essentials – Saving and Sharing Your Presentation

    $99.00
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  • Microsoft Word 365: Part 2: Working with Tables and Charts
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    Microsoft Word 365: Part 2: Working with Tables and Charts

    $99.00
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  • Visio 2013 Expert - Using Comments
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    Visio 2013 Expert – Using Comments

    $99.00
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  • Microsoft Outlook Online: Organizing Email
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    Microsoft Outlook Online: Organizing Email

    $99.00
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  • Access 2013 Advanced Essentials - Creating Navigation Forms
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    Access 2013 Advanced Essentials – Creating Navigation Forms

    $99.00
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  • Microsoft Excel Online: Working with Data
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    Microsoft Excel Online: Working with Data

    $99.00
    In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data.
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  • Access 2010 Intermediate - Working with Reports
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    Access 2010 Intermediate – Working with Reports

    $99.00
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  • Microsoft Word 365: Part 1: Formatting Text And Paragraphs
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    Microsoft Word 365: Part 1: Formatting Text And Paragraphs

    $99.00
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  • Microsoft Teams: Using Other Communication Tools
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    Microsoft Teams: Using Other Communication Tools

    $99.00
    In this course you will learn how to use chat, and manage meetings and files.
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  • Skype for Business - Presenting with Skype for Business, Part Two
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    Skype for Business – Presenting with Skype for Business, Part Two

    $99.00
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  • Access 2013 Advanced Essentials - Managing Data
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    Access 2013 Advanced Essentials – Managing Data

    $99.00
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  • Access 2016 Part 1: Designing a Relational Database
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    Access 2016 Part 1: Designing a Relational Database

    $99.00
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  • Access 2013 Expert - Advanced Form Tasks, Part One
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    Access 2013 Expert – Advanced Form Tasks, Part One

    $99.00
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  • PowerPoint 2013 Advanced Essentials - Managing PowerPoint Files
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    PowerPoint 2013 Advanced Essentials – Managing PowerPoint Files

    $99.00
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  • Visio 2013 Advanced Essentials - Creating Process Diagrams
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    Visio 2013 Advanced Essentials – Creating Process Diagrams

    $99.00
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  • Microsoft Word 365: Part 2: Using Images in a Document
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    Microsoft Word 365: Part 2: Using Images in a Document

    $99.00
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  • Outlook 2013 Core Essentials - Using Conversations
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    Outlook 2013 Core Essentials – Using Conversations

    $99.00
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  • Managing Pressure and Maintaining Balance
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    Managing Pressure and Maintaining Balance

    $65.00
    This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
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  • Word 2016 Part 2: Using Templates
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    Word 2016 Part 2: Using Templates

    $99.00
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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • Lean Process Improvement
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    Lean Process Improvement

    $60.00
    This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods.
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  • InfoPath Filler 2013 Core Essentials - Using Advanced Controls, Part Two
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    InfoPath Filler 2013 Core Essentials – Using Advanced Controls, Part Two

    $99.00
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  • Microsoft Skype for Business 2016: Customizing Skype for Business
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    Microsoft Skype for Business 2016: Customizing Skype for Business

    $99.00
    In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.
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  • PowerPoint 2010 Foundation - Tab Overview, Part One
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    PowerPoint 2010 Foundation – Tab Overview, Part One

    $99.00
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  • Outlook 2013 Advanced Essentials - Exchange Server Mailbox Features
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    Outlook 2013 Advanced Essentials – Exchange Server Mailbox Features

    $99.00
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  • Knowledge Management
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    Knowledge Management

    $60.00
    In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams KM Process Framework, Gamble and Blackwells knowledge management matrix, Bothas process model, and Nonaka and Takeuchis spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.
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  • Skype for Business - Using Skype for Business in the Notification Area
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    Skype for Business – Using Skype for Business in the Notification Area

    $99.00
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  • Access 2010 Foundation - The New Interface
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    Access 2010 Foundation – The New Interface

    $99.00
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  • Project 2016 Part 2: Producing Project Reports
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    Project 2016 Part 2: Producing Project Reports

    $99.00
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  • Access 2016 Part 1: Customizing the Access Environment
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    Access 2016 Part 1: Customizing the Access Environment

    $99.00
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  • PowerPoint 2013 Core Essentials - Creating Slides
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    PowerPoint 2013 Core Essentials – Creating Slides

    $99.00
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  • Business Contact Manager 3 - Configuring Business Contact Manager
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    Business Contact Manager 3 – Configuring Business Contact Manager

    $99.00
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  • SharePoint 2016 For Users: Accessing SharePoint Using Alternate Methods
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    SharePoint 2016 For Users: Accessing SharePoint Using Alternate Methods

    $99.00
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