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  • Code of Conduct: Setting the Tone for Your Workplace
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    Code of Conduct: Setting the Tone for Your Workplace

    $70.00
    Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.
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  • Overcoming Objections to Nail the Sale
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    Overcoming Objections to Nail the Sale

    $55.00
    In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well.
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  • Goal Setting
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    Goal Setting

    $65.00
    After you complete this course, you will be able to: Identify what is important to you in your life, Use goal setting activities and appropriate language to articulate what you want in your life, Explain what your dreams and goals are for both the short and long term, Use motivating techniques to help you reach your goals, Understand how to deal with setbacks.
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  • Publisher 2016: Adding Content to a Publication
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    Publisher 2016: Adding Content to a Publication

    $99.00
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  • Outlook 2010 Foundation - Tab Overview (Outlook Item Interface)
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    Outlook 2010 Foundation – Tab Overview (Outlook Item Interface)

    $99.00
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  • Word 2013 Core Essentials - Getting Started
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    Word 2013 Core Essentials – Getting Started

    $99.00
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  • Word 2010 Expert - Creating Forms
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    Word 2010 Expert – Creating Forms

    $99.00
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  • Visio 2013 Core Essentials - The Basics
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    Visio 2013 Core Essentials – The Basics

    $99.00
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  • PowerPoint 2013 Core Essentials - Formatting the Presentation
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    PowerPoint 2013 Core Essentials – Formatting the Presentation

    $99.00
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  • Microsoft 365 PowerPoint: Part 2: Customizing a Slide Show
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    Microsoft 365 PowerPoint: Part 2: Customizing a Slide Show

    $99.00
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  • OneNote 2013 Advanced Essentials - Customizing Pages, Part One
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    OneNote 2013 Advanced Essentials – Customizing Pages, Part One

    $99.00
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  • Acrobat XI Pro Part 1: Reviewing PDF Documents
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    Acrobat XI Pro Part 1: Reviewing PDF Documents

    $99.00
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  • SharePoint Designer 2013 Core Essentials - Customizing the Interface
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    SharePoint Designer 2013 Core Essentials – Customizing the Interface

    $99.00
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  • Critical Elements of Customer Service
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    Critical Elements of Customer Service

    $65.00
    This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
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  • Dynamite Sales Presentations
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    Dynamite Sales Presentations

    $99.00
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  • Publisher 2013 Core Essentials - Working with Pages
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    Publisher 2013 Core Essentials – Working with Pages

    $99.00
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  • PowerPoint 2013 Advanced Essentials - Working with Templates
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    PowerPoint 2013 Advanced Essentials – Working with Templates

    $99.00
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  • Conversational Leadership
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    Conversational Leadership

    $75.00
    In this course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Caf model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.
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  • Windows 8 Intermediate - The Basic Windows Desktop Applications
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    Windows 8 Intermediate – The Basic Windows Desktop Applications

    $99.00
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  • Workplace Harassment: What It Is and What to Do About It
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    Workplace Harassment: What It Is and What to Do About It

    $70.00
    After completing this course, you will be able to identify acceptable and unacceptable behavior in the workplace, apply the benefits of harassment training, define the various types of harassment, assist in the creation of a harassment policy, understand ways to prevent and protect yourself from harassment, know what to do if you are the target of harassment or are accused of harassment, understand the complaint process, and how to help your workplace adjust after a harassment incident.
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  • Budgets and Managing Money
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    Budgets and Managing Money

    $75.00
    To start this course, you will review the fundamentals of finance (including basic terms, generally accepted accounting principles, and financial roles in an organization). Then, you will learn about different types of budgets and a six-step budgeting process. You will also learn how to monitor budgets, perform basic ratio analysis, and compare investment opportunities.
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  • Microsoft PowerPoint Online: Getting Started
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    Microsoft PowerPoint Online: Getting Started

    $99.00
    In this course you will learn how to get started with PowerPoint Online, create, edit, and view presentations, and get help in PowerPoint Online.
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  • OneNote 2013 Core Essentials - Sharing Your Notebook
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    OneNote 2013 Core Essentials – Sharing Your Notebook

    $99.00
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  • SharePoint 2016 For Site Owners: Assigning Permission and Access Rights
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    SharePoint 2016 For Site Owners: Assigning Permission and Access Rights

    $99.00
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  • Skype for Business - Presenting with Skype for Business, Part Two
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    Skype for Business – Presenting with Skype for Business, Part Two

    $99.00
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  • Outlook 2010 Intermediate - Organizing Your E-mail, Part One
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    Outlook 2010 Intermediate – Organizing Your E-mail, Part One

    $99.00
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  • Online Tools for Small Business
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    Online Tools for Small Business

    $99.00
    At the end of this course, you will know about popular free online tools for small business owners, understand basic functions of Google Docs, Canva, Trello, Survey Monkey, and MailChimp, be able to select tools that meet or match your business needs, and know how to use these tools in your business.
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  • PowerPoint 2016 Part 1: Adding Graphical Elements to Your Presentation
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    PowerPoint 2016 Part 1: Adding Graphical Elements to Your Presentation

    $99.00
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  • Outlook 2010 Foundation - Tab Overview (Mail Interface)
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    Outlook 2010 Foundation – Tab Overview (Mail Interface)

    $99.00
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  • OneNote 2010 Foundation - Starting Out
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    OneNote 2010 Foundation – Starting Out

    $99.00
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  • Publisher 2010 Advanced - Making a Publication Consistent
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    Publisher 2010 Advanced – Making a Publication Consistent

    $99.00
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  • Access 2016 Part 2: Using Advanced Database Management
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    Access 2016 Part 2: Using Advanced Database Management

    $99.00
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  • Windows 7 Intermediate - Customizing Your Desktop
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    Windows 7 Intermediate – Customizing Your Desktop

    $99.00
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  • InfoPath 2010 Advanced - Using InfoPath Designer with SharePoint Server 2010
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    InfoPath 2010 Advanced – Using InfoPath Designer with SharePoint Server 2010

    $99.00
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  • Knowledge Management
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    Knowledge Management

    $60.00
    In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams KM Process Framework, Gamble and Blackwells knowledge management matrix, Bothas process model, and Nonaka and Takeuchis spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.
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  • Microsoft 365 PowerPoint: Part 2: Working with Media and Animations
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    Microsoft 365 PowerPoint: Part 2: Working with Media and Animations

    $99.00
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  • Outlook 2013 Core Essentials - Working with the Calendar
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    Outlook 2013 Core Essentials – Working with the Calendar

    $99.00
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  • Access 2013 Advanced Essentials - Creating Modal Dialog Boxes
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    Access 2013 Advanced Essentials – Creating Modal Dialog Boxes

    $99.00
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  • SharePoint Server 2013 Core Essentials - Configuring Your Site
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    SharePoint Server 2013 Core Essentials – Configuring Your Site

    $99.00
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  • Microsoft Access 365 Part 2: Distributing and Securing a Database
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    Microsoft Access 365 Part 2: Distributing and Securing a Database

    $99.00
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