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  • OneNote 2013 Advanced Essentials - Drawing Shapes, Part Two
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    OneNote 2013 Advanced Essentials – Drawing Shapes, Part Two

    $99.00
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  • PowerPoint 2016 Part 2 - Customizing Design Templates
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    PowerPoint 2016 Part 2 – Customizing Design Templates

    $99.00
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  • Developing a High Reliability Organization
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    Developing a High Reliability Organization

    $99.00
    You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.
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  • PowerPoint 2010 Intermediate - Working With Pictures
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    PowerPoint 2010 Intermediate – Working With Pictures

    $99.00
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  • Orientation Handbook: Getting Employees Off to a Good Start
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    Orientation Handbook: Getting Employees Off to a Good Start

    $65.00
    In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs.
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  • Active Listening
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    Active Listening

    $99.00
    In this course, you will learn what active listening is and what qualities active listeners have. Youll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.
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  • Employee Accountability
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    Employee Accountability

    $70.00
    You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, youll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered.
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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • Excel 2013 Advanced Essentials - Working with Named Ranges
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    Excel 2013 Advanced Essentials – Working with Named Ranges

    $99.00
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  • Microsoft Office 365 Part 2: Managing Security, Compliance, and Domain Settings
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    Microsoft Office 365 Part 2: Managing Security, Compliance, and Domain Settings

    $99.00
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  • Access 2013 Advanced Essentials - Advanced Macro Tasks
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    Access 2013 Advanced Essentials – Advanced Macro Tasks

    $99.00
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  • Windows 10 Part 2: Working With Apps In Windows 10
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    Windows 10 Part 2: Working With Apps In Windows 10

    $99.00
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  • Upgrading to Windows 8.1 - Getting Started
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    Upgrading to Windows 8.1 – Getting Started

    $99.00
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  • Visio 2010 Foundation - Printing and Viewing Your Diagram
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    Visio 2010 Foundation – Printing and Viewing Your Diagram

    $99.00
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  • Word 2013 Core Essentials - Your First Document
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    Word 2013 Core Essentials – Your First Document

    $99.00
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  • InfoPath Designer 2013 Core Essentials - Formatting Text
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    InfoPath Designer 2013 Core Essentials – Formatting Text

    $99.00
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  • OneNote 2013 Advanced Essentials - Advanced Picture Tasks
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    OneNote 2013 Advanced Essentials – Advanced Picture Tasks

    $99.00
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  • Word 2013 Core Essentials - Inserting Art and Objects, Part One
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    Word 2013 Core Essentials – Inserting Art and Objects, Part One

    $99.00
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  • Project 2013 Advanced Essentials - Managing Project Costs
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    Project 2013 Advanced Essentials – Managing Project Costs

    $99.00
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  • Microsoft 365 Project: Part 1: Working with Project Tasks
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    Microsoft 365 Project: Part 1: Working with Project Tasks

    $99.00
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  • Microsoft Word Online: Finalizing Your Document
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    Microsoft Word Online: Finalizing Your Document

    $99.00
    In this course you will learn how to control page layout, use language tools, check the accessibility of a document, work with comments, and co-author documents.
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  • OneNote 2013 Advanced Essentials - Customizing Pages, Part One
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    OneNote 2013 Advanced Essentials – Customizing Pages, Part One

    $99.00
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  • Microsoft 365 Outlook: Part 2: Managing Outlook Data Files
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    Microsoft 365 Outlook: Part 2: Managing Outlook Data Files

    $99.00
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  • Word 2016 Part 2: Using Mail Merge
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    Word 2016 Part 2: Using Mail Merge

    $99.00
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  • InfoPath Designer 2013 Advanced Essentials - Creating a Form from a Database
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    InfoPath Designer 2013 Advanced Essentials – Creating a Form from a Database

    $99.00
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  • Access 2013 Core Essentials - Creating Forms
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    Access 2013 Core Essentials – Creating Forms

    $99.00
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  • Visio 2010 Intermediate - Creating Popular Diagrams
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    Visio 2010 Intermediate – Creating Popular Diagrams

    $99.00
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  • Word 2013 Core Essentials - Formatting the Page
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    Word 2013 Core Essentials – Formatting the Page

    $99.00
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  • Skype for Business - Using Skype for Business in the Notification Area
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    Skype for Business – Using Skype for Business in the Notification Area

    $99.00
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  • Excel 2016 PowerPivot: Using Dax Functions In Power Pivot
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    Excel 2016 PowerPivot: Using Dax Functions In Power Pivot

    $99.00
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  • Microsoft Access 365: Part 1: Joining Tables
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    Microsoft Access 365: Part 1: Joining Tables

    $99.00
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  • PowerPoint 2013 Expert - Creating Macros
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    PowerPoint 2013 Expert – Creating Macros

    $99.00
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  • Microsoft 365 Outlook Part 1: Reading and Responding to Messages
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    Microsoft 365 Outlook Part 1: Reading and Responding to Messages

    $99.00
    Customize reading options, work with attachments, and manage your message responses
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  • SharePoint Designer 2010 Advanced - Using InfoPath 2010 with SharePoint Designer 2010
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    SharePoint Designer 2010 Advanced – Using InfoPath 2010 with SharePoint Designer 2010

    $99.00
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  • Excel 2016 Part 2 - Enhancing Workbooks
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    Excel 2016 Part 2 – Enhancing Workbooks

    $99.00
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  • OneNote 2007 - Advanced OneNote Features
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    OneNote 2007 – Advanced OneNote Features

    $99.00
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  • Microsoft 365 Excel: Part 3: Exporting and Sourcing Data
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    Microsoft 365 Excel: Part 3: Exporting and Sourcing Data

    $99.00
    Export data Use data sources Use Microsoft Forms
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  • Managing Pressure and Maintaining Balance
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    Managing Pressure and Maintaining Balance

    $65.00
    This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.
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  • Workplace Safety
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    Workplace Safety

    $65.00
    After you complete this course, you will be able to: Understand the difference between a safety program and a safety culture, Use resources to help you understand the regulations in your area, Launch a safety committee, Identify hazards and reduce them, Apply hiring measures that can improve safety, Explain what a safety training program will involve, Identify groups particularly at risk for injury and know how to protect them, Help your organization write, implement, and review a safety plan, Respond to incidents and near misses, Understand the basics of accident investigation and documentation.
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  • Word 2016 Part 3: Forms
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    Word 2016 Part 3: Forms

    $99.00
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