Critical Elements of Customer Service
$65.00
This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
Today, customers expect more from companies than ever before. This course is designed around six critical elements of customer service that create a unique experience for the people purchasing your products.
Only logged in customers who have purchased this product may leave a review.
Related Products
-
Emotional Intelligence
$65.00This course will introduce you to the history of emotional intelligence and what its all about. Youll explore the most popular theories, including the EI blueprint, Martin Seligmans ABCs of optimism, the VALUE and SOLER techniques, Ekmans seven basic emotions, and Plutchiks wheel. Youll also explore your personal values and vision statement to help guide you in your emotional intelligence development.
Reviews
There are no reviews yet.