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Critical Elements of Customer Service
$65.00This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon. -
Microsoft 365 Outlook Part 1: Customizing the Outlook Environment
$99.00Customize the Outlook interface, and create and manage Quick Steps. -
Microsoft Teams: Using Other Communication Tools
$99.00In this course you will learn how to use chat, and manage meetings and files. -
Microsoft 365 Excel: Part 2: Organizing Worksheet Data with Tables
$99.00Create and format tables Modify tables Use table references -
Celebrating Diversity in the Workplace
$50.00In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues. -
Getting Started with Microsoft 365: Your Subscription Package
$99.00Office apps that come with your subscription Services included with your subscription -
Microsoft 365 Outlook Part 1: Managing Your Calendar
$99.00View the calendar, manage appointments, manage meetings, and print your calendar. -
Microsoft Excel Online: Organizing Worksheet Data with Tables and Charts
$99.00In this course you will learn how to create and modify tables and charts.