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“Telemarketing: Using the Telephone as a Sales Tool” has been added to your cart. View cart
  • OneNote 2013 Expert - Customizing OneNote, Part One
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    OneNote 2013 Expert – Customizing OneNote, Part One

    $99.00
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  • GDPR Readiness: Creating a Data Privacy Plan
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    GDPR Readiness: Creating a Data Privacy Plan

    $90.00
    After completion of this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan.
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  • Social Media and Your Business
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    Social Media and Your Business

    $55.00
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  • Microsoft 365 Excel: Part 1: Working with Data
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    Microsoft 365 Excel: Part 1: Working with Data

    $99.00
    Use formulas and functions Work with data, rows, and columns Sort and filter data
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  • Word 2010 Foundation - Doing More With Text
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    Word 2010 Foundation – Doing More With Text

    $99.00
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  • PowerPoint 2013 Core Essentials - Working with Text
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    PowerPoint 2013 Core Essentials – Working with Text

    $99.00
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  • Publisher 2010 Advanced - Advanced Topics
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    Publisher 2010 Advanced – Advanced Topics

    $99.00
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  • Word 2016 Part 3: Collaborating On Documents
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    Word 2016 Part 3: Collaborating On Documents

    $99.00
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  • Conflict Resolution: Getting Along In The Workplace
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    Conflict Resolution: Getting Along In The Workplace

    $65.00
    In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
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  • Developing a Safety Procedures Manual
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    Developing a Safety Procedures Manual

    $50.00
    This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids.
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  • Excel 2013 Advanced Essentials - Using Macros
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    Excel 2013 Advanced Essentials – Using Macros

    $99.00
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  • Publisher 2010 Advanced - Making a Publication Consistent
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    Publisher 2010 Advanced – Making a Publication Consistent

    $99.00
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  • InfoPath Filler 2013 Core Essentials - Customizing Your Office Account
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    InfoPath Filler 2013 Core Essentials – Customizing Your Office Account

    $99.00
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  • Word 2013 Core Essentials - Getting Started
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    Word 2013 Core Essentials – Getting Started

    $99.00
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  • SharePoint 2016 For Site Administrators: Configuring Site Collection Metadata
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    SharePoint 2016 For Site Administrators: Configuring Site Collection Metadata

    $99.00
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  • Business Succession Planning: Developing and Maintaining a Succession Plan
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    Business Succession Planning: Developing and Maintaining a Succession Plan

    $65.00
    This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results.
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  • Word 2013 Core Essentials - Printing and Sharing Your Document
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    Word 2013 Core Essentials – Printing and Sharing Your Document

    $99.00
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  • Outlook 2013 Core Essentials - Creating Messages
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    Outlook 2013 Core Essentials – Creating Messages

    $99.00
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  • Outlook 2010 Foundation - Tab Overview (Outlook Item Interface)
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    Outlook 2010 Foundation – Tab Overview (Outlook Item Interface)

    $99.00
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  • Skype for Business - Presenting with Skype for Business, Part One
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    Skype for Business – Presenting with Skype for Business, Part One

    $99.00
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  • OneNote 2010 Advanced - Advanced Topics
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    OneNote 2010 Advanced – Advanced Topics

    $99.00
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  • Windows 7 Foundation - The Basic Windows 7 Applications
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    Windows 7 Foundation – The Basic Windows 7 Applications

    $99.00
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  • InfoPath 2010 Foundation - Doing More with Your Form
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    InfoPath 2010 Foundation – Doing More with Your Form

    $99.00
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  • Getting Started with Microsoft 365
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    Getting Started with Microsoft 365

    $99.00
    Navigate your account Find help and change your account settings Use desktop apps with Microsoft 365
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  • Excel 2013 Core Essentials - Inserting Art and Objects
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    Excel 2013 Core Essentials – Inserting Art and Objects

    $99.00
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  • Cannabis and the Workplace
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    Cannabis and the Workplace

    $65.00
    In this course, you are going to learn about cannabis, its effects on the individual, and the potential impact in the workplace. You will consider medical cannabis, the rights and obligations of employees and employers, and the intervention process as you deal proactively by having a comprehensive drug and alcohol policy.
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  • Promoting a Marketing Webinar
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    Promoting a Marketing Webinar

    $75.00
    At the end of this course, you will be able to define the marketing objectives of your webinar, create an attendee avatar to connect with your target audience, create and use a lead magnet, develop a promotion strategy, explore the potential of a joint venture, and create a webinar marketing calendar.
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  • Access 2016 Part 1: Creating Advanced Queries
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    Access 2016 Part 1: Creating Advanced Queries

    $99.00
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  • Outlook 2013 Advanced Essentials - Scheduling Meetings with Microsoft Exchange Server
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    Outlook 2013 Advanced Essentials – Scheduling Meetings with Microsoft Exchange Server

    $99.00
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  • Dealing With Difficult People
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    Dealing With Difficult People

    $65.00
    Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations.
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  • Word 2013 Expert - Changing Your Styles
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    Word 2013 Expert – Changing Your Styles

    $99.00
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  • SharePoint 2016 For Site Administrators: Configuring Top-Level Sites
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    SharePoint 2016 For Site Administrators: Configuring Top-Level Sites

    $99.00
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  • Becoming a Better Learner
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    Becoming a Better Learner

    $65.00
    After you complete this course, you will be able to understand what it means to learn and become a life-long learner, know what a mindset for learning looks like and how to adopt one, set realistic goals, understand what your network is and why expanding it is important, know how to ask questions and why that is important, become accountable for your goals and take responsibility, and know how to accelerate your learning.
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  • InfoPath 2010 Intermediate - Creating Advanced Form Parts
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    InfoPath 2010 Intermediate – Creating Advanced Form Parts

    $99.00
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  • Microsoft Word Online: Inserting Objects
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    Microsoft Word Online: Inserting Objects

    $99.00
    In this course you will learn how to add headers and footers to a document, insert footnotes and end notes, and insert, modify, and format tables.
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  • Access 2016 Part 2: Managing Switchboards
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    Access 2016 Part 2: Managing Switchboards

    $99.00
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  • Workplace Safety
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    Workplace Safety

    $65.00
    After you complete this course, you will be able to: Understand the difference between a safety program and a safety culture, Use resources to help you understand the regulations in your area, Launch a safety committee, Identify hazards and reduce them, Apply hiring measures that can improve safety, Explain what a safety training program will involve, Identify groups particularly at risk for injury and know how to protect them, Help your organization write, implement, and review a safety plan, Respond to incidents and near misses, Understand the basics of accident investigation and documentation.
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  • LEAN PROCESS IMPROVEMENT | PART 2: CONTINOUS IMPROVEMENT
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    LEAN PROCESS IMPROVEMENT | PART 2: CONTINOUS IMPROVEMENT

    $55.00
    In this course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify Plan Execute Review cycle, and wraps up with an in-depth case study to help you practice what you have learned.
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  • Excel 2013 Expert - Working with Slicers
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    Excel 2013 Expert – Working with Slicers

    $99.00
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  • PowerPoint 2016 Part 1: Getting Started with PowerPoint
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    PowerPoint 2016 Part 1: Getting Started with PowerPoint

    $99.00
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