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“Design Thinking: An Introduction” has been added to your cart. View cart
  • Project 2013 Advanced Essentials - Managing Project Costs
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    Project 2013 Advanced Essentials – Managing Project Costs

    $99.00
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  • Visio 2010 Intermediate - Creating Popular Diagrams
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    Visio 2010 Intermediate – Creating Popular Diagrams

    $99.00
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  • Word 2016 Part 3: Managing Document Versions
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    Word 2016 Part 3: Managing Document Versions

    $99.00
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  • Microsoft 365 PowerPoint: Part 1: Performing Advanced Text Editing
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    Microsoft 365 PowerPoint: Part 1: Performing Advanced Text Editing

    $99.00
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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • Getting Stuff Done: Personal Development Boot Camp
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    Getting Stuff Done: Personal Development Boot Camp

    $65.00
    To start this course, youll explore what personal efficiency is all about, as well as useful attitudes and skills that you might want to develop. Then, youll outline your vision statement, dreams, and goals. Next, youll learn about the 80/20 system, what characteristics your organizational system should have, how to design a functional workspace, and techniques for organizing your daily to-do items. Youll also learn how to set up and maintain information management systems (both physical and virtual), prioritize tasks, create routines, and tackle procrastination. Finally, youll learn how to get organized at home.
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  • PowerPoint 2013 Advanced Essentials - Advanced Presentation Techniques
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    PowerPoint 2013 Advanced Essentials – Advanced Presentation Techniques

    $99.00
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  • Microsoft 365 PowerPoint: Part 2: Securing and Distributing a Presentation
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    Microsoft 365 PowerPoint: Part 2: Securing and Distributing a Presentation

    $99.00
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  • Windows 10 - Transition from Windows 8.1: Using Microsoft Edge
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    Windows 10 – Transition from Windows 8.1: Using Microsoft Edge

    $99.00
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  • Windows 8 Expert - Hardware and Software
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    Windows 8 Expert – Hardware and Software

    $99.00
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  • Word 2013 Expert - Blogging with Word
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    Word 2013 Expert – Blogging with Word

    $99.00
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  • Microsoft Office 2016 - Transition Between 2007/2010: Working with Microsoft Outlook 2016
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    Microsoft Office 2016 – Transition Between 2007/2010: Working with Microsoft Outlook 2016

    $99.00
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  • PowerPoint 2016 Part 1: Performing Advanced Text Editing
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    PowerPoint 2016 Part 1: Performing Advanced Text Editing

    $99.00
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  • Excel 2010 Intermediate - Managing Tables
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    Excel 2010 Intermediate – Managing Tables

    $99.00
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  • Microsoft Word Online: Finalizing Your Document
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    Microsoft Word Online: Finalizing Your Document

    $99.00
    In this course you will learn how to control page layout, use language tools, check the accessibility of a document, work with comments, and co-author documents.
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  • Survival Skills for the New Trainer
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    Survival Skills for the New Trainer

    $99.00
    After you complete this course, you will be able to: Understand the essential background for trainers to have, Explore how being genuine enhances training, Identify the elements of good questions, Understand how to apply listening skills, Develop rapport-building strategies, Recognize key skills in a trainers toolbox and identify skill areas for development.
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  • Windows 10: May 2019 Update: Windows Settings and Storage
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    Windows 10: May 2019 Update: Windows Settings and Storage

    $99.00
    In this course you will learn how to use the updated Settings app, and use the updated Storage settings.
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  • Overcoming Objections to Nail the Sale
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    Overcoming Objections to Nail the Sale

    $55.00
    In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well.
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  • Access 2013 Core Essentials - Formatting Reports
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    Access 2013 Core Essentials – Formatting Reports

    $99.00
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  • Access 2013 Expert - Creating Split Forms
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    Access 2013 Expert – Creating Split Forms

    $99.00
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  • Word 2010 Foundation - The Word Interface
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    Word 2010 Foundation – The Word Interface

    $99.00
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  • Microsoft Word 365: Part 2: Inserting Content Using Quick Parts
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    Microsoft Word 365: Part 2: Inserting Content Using Quick Parts

    $99.00
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  • Windows 10 - Transition from Windows 8.1: Having Fun In Windows 10
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    Windows 10 – Transition from Windows 8.1: Having Fun In Windows 10

    $99.00
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  • Project 2013 Core Essentials - The Basics
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    Project 2013 Core Essentials – The Basics

    $99.00
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  • Project 2013 Core Essentials - Customizing the Interface
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    Project 2013 Core Essentials – Customizing the Interface

    $99.00
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  • Project 2013 Expert - Advanced Views
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    Project 2013 Expert – Advanced Views

    $99.00
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  • Excel 2013 Expert - Using Conditional Formatting
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    Excel 2013 Expert – Using Conditional Formatting

    $99.00
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  • Access 2010 Advanced - Macros and Visual Basic for Applications (VBA)
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    Access 2010 Advanced – Macros and Visual Basic for Applications (VBA)

    $99.00
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  • Microsoft Excel Online: Using Pivot-Tables
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    Microsoft Excel Online: Using Pivot-Tables

    $99.00
    In this course you will learn how to insert PivotTables, work with PivotTable data, and sort and filter PivotTable data.
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  • Acrobat XI Pro Part 1: Accessing PDF Documents
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    Acrobat XI Pro Part 1: Accessing PDF Documents

    $99.00
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  • Word 2013 Expert - Changing Your Styles
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    Word 2013 Expert – Changing Your Styles

    $99.00
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  • Outlook 2013 Expert - Advanced Message Options
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    Outlook 2013 Expert – Advanced Message Options

    $99.00
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  • Project 2010 Foundation - Creating a Basic Project
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    Project 2010 Foundation – Creating a Basic Project

    $99.00
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  • Word 2010 Expert - Creating Forms
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    Word 2010 Expert – Creating Forms

    $99.00
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  • Microsoft Sway: Working with a Sway Project
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    Microsoft Sway: Working with a Sway Project

    $99.00
    In this course you will learn how to edit Sway projects, share a Sway project, and set Sway project options.
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  • Outlook 2013 Expert - Advanced Calendar Options
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    Outlook 2013 Expert – Advanced Calendar Options

    $99.00
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  • Access 2007 Advanced - Access and Windows
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    Access 2007 Advanced – Access and Windows

    $99.00
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  • Outlook 2013 Core Essentials - The Basics
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    Outlook 2013 Core Essentials – The Basics

    $99.00
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  • Access 2013 Core Essentials - Managing Your Database
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    Access 2013 Core Essentials – Managing Your Database

    $99.00
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  • Outlook 2010 Foundation - Tab Overview (Outlook Item Interface)
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    Outlook 2010 Foundation – Tab Overview (Outlook Item Interface)

    $99.00
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