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Managing Anger & Violence in the Workplace
$55.00In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Microsoft 365 Excel: Part 1: Modifying a Worksheet
$99.00Format text and cells Align cell contents Use Find & Select tools Use Spell Checking -
Selling Smarter
$99.00In this course, you will learn why consultative and customer-focused selling are so important. Youll also learn about the sales cycle, setting goals, ways to increase your average sale, and where to find new clients. -
Giving Effective Feedback
$75.00In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. Youll also learn some tips for receiving feedback. -
Business Succession Planning: Developing and Maintaining a Succession Plan
$65.00This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results. -
Microsoft PowerPoint Online: Working with Images and Shapes
$99.00In this course you will learn how to insert graphics, modify and format objects, and adjust image appearance. -
Building Your Self Esteem and Assertiveness Skills
$99.00At the end of this course, you will be able to: define what the balanced scorecard is, identify the benefits of the scorecard, create a vision statement for the balanced scorecard, understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, determine if the balanced scorecard is right for your organization, describe the key elements of the balanced scorecard process, identify a strategy map, tactical action plan, and balanced scorecard, identify the components of supporting balanced scorecard plans, understand what processes you will need to support the balanced scorecard, and, identify the members of different balanced scorecard teams.
