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“Call Center Training: Sales and Customer Service Training for Call Center Agents” has been added to your cart. View cart
  • Google G Suite Connect and Access: Google Forms
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    Google G Suite Connect and Access: Google Forms

    $99.00
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  • Excel 2013 Core Essentials - Working with Data
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    Excel 2013 Core Essentials – Working with Data

    $99.00
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  • The ABCs Of Supervising Others
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    The ABCs Of Supervising Others

    $75.00
    This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.
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  • PowerPoint 2016 Part 1: Adding Graphical Elements to Your Presentation
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    PowerPoint 2016 Part 1: Adding Graphical Elements to Your Presentation

    $99.00
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  • Vendor Management Essentials
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    Vendor Management Essentials

    $75.00
    This course will take you through a Vendor Management process including outlining a Vendor Policy Document, developing Vendor Key Performance Indicators, assessing of potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, form and auditing.
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  • PowerPoint 2013 Advanced Essentials - Working with Templates
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    PowerPoint 2013 Advanced Essentials – Working with Templates

    $99.00
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  • InfoPath Designer 2013 Core Essentials - Managing Data
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    InfoPath Designer 2013 Core Essentials – Managing Data

    $99.00
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  • Microsoft 365 Excel: Part 2: Organizing Worksheet Data with Tables
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    Microsoft 365 Excel: Part 2: Organizing Worksheet Data with Tables

    $99.00
    Create and format tables Modify tables Use table references
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  • Microsoft Excel Online: Working with Data
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    Microsoft Excel Online: Working with Data

    $99.00
    In this course you will learn how to use formulas and functions, work with data, rows, and columns, and sort and filter data.
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  • Google G Suite Connect and Access: Google Gmail
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    Google G Suite Connect and Access: Google Gmail

    $99.00
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  • InfoPath Designer 2013 Advanced Essentials - Modifying Field Properties
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    InfoPath Designer 2013 Advanced Essentials – Modifying Field Properties

    $99.00
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  • Publisher 2013 Advanced Essentials - Creating a Catalog, Part One
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    Publisher 2013 Advanced Essentials – Creating a Catalog, Part One

    $99.00
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  • Outlook 2013 Expert - Advanced Task Options
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    Outlook 2013 Expert – Advanced Task Options

    $99.00
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  • OneNote 2010 Intermediate - Researching and Organizing Information
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    OneNote 2010 Intermediate – Researching and Organizing Information

    $99.00
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  • Project 2010 Foundation - Printing and Viewing a Project
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    Project 2010 Foundation – Printing and Viewing a Project

    $99.00
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  • Word 2016 Part 1 - Formatting Text and Paragraphs
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    Word 2016 Part 1 – Formatting Text and Paragraphs

    $99.00
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  • Excel 2013 Expert - Using the Inquire Add-In
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    Excel 2013 Expert – Using the Inquire Add-In

    $99.00
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  • Project 2013 Advanced Essentials - Working with Multiple Projects
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    Project 2013 Advanced Essentials – Working with Multiple Projects

    $99.00
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  • Microsoft Office 2016 - Transition Between 2007/2010: Working with Microsoft PowerPoint 2016
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    Microsoft Office 2016 – Transition Between 2007/2010: Working with Microsoft PowerPoint 2016

    $99.00
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  • Intermediate Project Management
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    Intermediate Project Management

    $65.00
    In this course, you will focus on the last three stages of the project life cycle: planning, execution, and termination. This includes identifying tasks and resources; using scheduling techniques like the work breakdown structure, Gantt charts, and network diagrams; preparing a budget; executing a project; and controlling changes.
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  • Project 2013 Expert - Working with Variances
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    Project 2013 Expert – Working with Variances

    $99.00
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  • Visio 2016 Part 2: Enhancing The Look Of Drawings
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    Visio 2016 Part 2: Enhancing The Look Of Drawings

    $99.00
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  • Meeting Management: The Art of Making Meetings Work
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    Meeting Management: The Art of Making Meetings Work

    $65.00
    In this course, you will learn how to prepare for meetings, develop agendas, lead a meeting, differentiate between process and content, use facilitation skills in a meeting, and manage difficult participants.
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  • Business Contact Manager 2010 - Using Business Contact Manager
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    Business Contact Manager 2010 – Using Business Contact Manager

    $99.00
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  • Microsoft Access 365: Part 1: Getting Started with Access
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    Microsoft Access 365: Part 1: Getting Started with Access

    $99.00
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  • Windows 7 Expert - Computer Management Tools
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    Windows 7 Expert – Computer Management Tools

    $99.00
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  • Microsoft Excel Online: Adding Pictures and Shapes
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    Microsoft Excel Online: Adding Pictures and Shapes

    $99.00
    In this course you will learn how to insert pictures and shapes, and format shapes.
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  • Word 2010 Expert - Using Styles
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    Word 2010 Expert – Using Styles

    $99.00
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  • InfoPath Designer 2013 Advanced Essentials - Creating a Form Load Rule
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    InfoPath Designer 2013 Advanced Essentials – Creating a Form Load Rule

    $99.00
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  • PowerPoint 2016 Part 2 - Working With Media And Animations
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    PowerPoint 2016 Part 2 – Working With Media And Animations

    $99.00
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  • Influence and Persuasion
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    Influence and Persuasion

    $50.00
    In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. Youll also receive an introduction to basic neuro linguistic programming techniques.
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  • Outlook 2013 Core Essentials - Creating Messages
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    Outlook 2013 Core Essentials – Creating Messages

    $99.00
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  • Access 2010 Foundation - Creating a Database
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    Access 2010 Foundation – Creating a Database

    $99.00
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  • Windows 8 Expert - Troubleshooting Your Computer
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    Windows 8 Expert – Troubleshooting Your Computer

    $99.00
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  • OneNote 2013 Expert - Working with Excel Files
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    OneNote 2013 Expert – Working with Excel Files

    $99.00
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  • Intrapreneurship
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    Intrapreneurship

    $85.00
    In this course, youll learn what intrapreneurship is all about. You will learn about the history and culture of intrapreneurship and assess your own intrapreneurial qualities. Youll also explore different ways that you can contribute to the intrapreneurial process. As well, youll learn how to develop, screen, sell, and implement your ideas.
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  • Writing a Business Plan
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    Writing a Business Plan

    $99.00
    In this course, you will learn the essential steps for creating a business plan, including creating a first draft; identifying the audience; gathering information; researching; describing product plans; and marketing, sales, and accounting terms.
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  • OneNote 2013 Advanced Essentials - Drawing Shapes, Part One
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    OneNote 2013 Advanced Essentials – Drawing Shapes, Part One

    $99.00
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  • Project 2013 Advanced Essentials - Comparing Projects
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    Project 2013 Advanced Essentials – Comparing Projects

    $99.00
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  • SharePoint 2016 For Users: Using Collaboration and Communication Features
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    SharePoint 2016 For Users: Using Collaboration and Communication Features

    $99.00
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