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“Call Center Training: Sales and Customer Service Training for Call Center Agents” has been added to your cart. View cart
  • Visio 2010 Foundation - Overview of the Command Tabs
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    Visio 2010 Foundation – Overview of the Command Tabs

    $99.00
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  • Creating a Top-Notch Talent Management Program
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    Creating a Top-Notch Talent Management Program

    $65.00
    In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans.
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  • Critical Thinking
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    Critical Thinking

    $65.00
    In this course, youll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, youll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered.
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  • Excel 2013 Advanced Essentials - Managing Data
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    Excel 2013 Advanced Essentials – Managing Data

    $99.00
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  • InfoPath Filler 2013 Core Essentials - The Basics
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    InfoPath Filler 2013 Core Essentials – The Basics

    $99.00
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  • Access 2013 Core Essentials - Formatting Tables
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    Access 2013 Core Essentials – Formatting Tables

    $99.00
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  • Marketing and Sales
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    Marketing and Sales

    $65.00
    In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your companys image, and build your bottom line.
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  • Access 2013 Core Essentials - Creating Basic Queries
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    Access 2013 Core Essentials – Creating Basic Queries

    $99.00
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  • Microsoft 365 Word: Part 3: Securing a Document
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    Microsoft 365 Word: Part 3: Securing a Document

    $99.00
    Suppress information Set editing restrictions Add a digital signature to a document Restrict document access
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  • InfoPath Designer 2013 Core Essentials - Your First Form
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    InfoPath Designer 2013 Core Essentials – Your First Form

    $99.00
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  • Conference and Event Management
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    Conference and Event Management

    $75.00
    After you complete this course, you will be able to: Plan a complete corporate event, including an agenda, budget, and goals, Keep your event on budget, Select an appropriate venue, Design a promotional plan, Determine whether partners, sponsors, and volunteers can help to make your event unforgettable, Select speakers and a master of ceremonies to add impact to your event, Engage your event participants, and Evaluate the process once it is all wrapped up.
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  • InfoPath Designer 2013 Advanced Essentials - Importing and Publishing Forms
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    InfoPath Designer 2013 Advanced Essentials – Importing and Publishing Forms

    $99.00
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  • Access 2013 Advanced Essentials - Using Visual Basic for Applications
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    Access 2013 Advanced Essentials – Using Visual Basic for Applications

    $99.00
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  • Microsoft Word 365: Part 1: Managing Lists
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    Microsoft Word 365: Part 1: Managing Lists

    $99.00
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  • Excel 2010 Advanced - Getting the Most from Your Data
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    Excel 2010 Advanced – Getting the Most from Your Data

    $99.00
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  • Microsoft Office 365 Part 1: Communicating with the Outlook Web App
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    Microsoft Office 365 Part 1: Communicating with the Outlook Web App

    $99.00
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  • Microsoft Word Online: Working with Images
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    Microsoft Word Online: Working with Images

    $99.00
    In this course you will learn how to insert images, resize images, and adjust image appearance.
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  • SharePoint Designer 2010 Foundation - Understanding and Customizing the SharePoint Designer Interface
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    SharePoint Designer 2010 Foundation – Understanding and Customizing the SharePoint Designer Interface

    $99.00
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  • Public Relations Boot Camp
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    Public Relations Boot Camp

    $65.00
    In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations.
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  • Writing Reports and Proposals
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    Writing Reports and Proposals

    $65.00
    To begin this course, you will learn about the four stages of report writing: investigating, planning, writing, and revising. Youll also learn about the ten steps of proposal writing, as well as using headings, adding visual aids, writing persuasively, and sourcing material.
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  • Access 2013 Core Essentials - Creating Forms
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    Access 2013 Core Essentials – Creating Forms

    $99.00
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  • Microsoft 365 Teams: Customizing Your Teams Experience
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    Microsoft 365 Teams: Customizing Your Teams Experience

    $99.00
    Manage your Teams profile Manage teams Add bots and apps to Teams
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  • InfoPath Designer 2013 Core Essentials - Validating Data
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    InfoPath Designer 2013 Core Essentials – Validating Data

    $99.00
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  • Word 2007 Intermediate - Using Formatting Tools
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    Word 2007 Intermediate – Using Formatting Tools

    $99.00
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  • Windows 7 Foundation - The Basic Windows 7 Applications
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    Windows 7 Foundation – The Basic Windows 7 Applications

    $99.00
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  • Word 2013 Core Essentials - Customizing the Interface
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    Word 2013 Core Essentials – Customizing the Interface

    $99.00
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  • Microsoft 365 Outlook: Part 2: Configuring Advanced Message Options
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    Microsoft 365 Outlook: Part 2: Configuring Advanced Message Options

    $99.00
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  • Microsoft PowerPoint Online: Finishing Your Presentation
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    Microsoft PowerPoint Online: Finishing Your Presentation

    $99.00
    In this course you will learn how to apply animations and transitions, customize design options, work with comments, and co-author a presentation.
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  • Outlook 2016 Part 2: Configuring Advanced Message Options
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    Outlook 2016 Part 2: Configuring Advanced Message Options

    $99.00
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  • Outlook 2010 Advanced - Advanced Topics
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    Outlook 2010 Advanced – Advanced Topics

    $99.00
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  • PowerPoint 2010 Intermediate - Adding the Finishing Touches
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    PowerPoint 2010 Intermediate – Adding the Finishing Touches

    $99.00
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  • Word 2013 Core Essentials - Formatting Text, Part Two
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    Word 2013 Core Essentials – Formatting Text, Part Two

    $99.00
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  • Visio 2013 Advanced Essentials - Creating Cross-Functional Flowcharts
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    Visio 2013 Advanced Essentials – Creating Cross-Functional Flowcharts

    $99.00
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  • Google G Suite Create: About G Suite
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    Google G Suite Create: About G Suite

    $99.00
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  • Fostering Innovation
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    Fostering Innovation

    $65.00
    At the end of this course, you will be able to understand what fostering innovation means , learn what an innovative workplace looks like, determine how you can help create an innovative workplace environment, understand your role in helping to foster innovation, know what happens in the workplace when you help foster innovation, and describe ways that innovation can help your company.
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  • Microsoft 365 Outlook Part 1: Managing Your Calendar
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    Microsoft 365 Outlook Part 1: Managing Your Calendar

    $99.00
    View the calendar, manage appointments, manage meetings, and print your calendar.
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  • Word 2007 Expert - Expert Topics
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    Word 2007 Expert – Expert Topics

    $99.00
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  • Word 2010 Advanced - Working With Advanced Graphics and Objects
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    Word 2010 Advanced – Working With Advanced Graphics and Objects

    $99.00
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  • Business Contact Manager 2010 - Getting Started with Business Contact Manager
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    Business Contact Manager 2010 – Getting Started with Business Contact Manager

    $99.00
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  • OneNote 2010 Advanced - Customizing OneNote
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    OneNote 2010 Advanced – Customizing OneNote

    $99.00
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