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Microsoft 365 Excel: Part 1: Getting Started
$99.00Identify the basic components of Excel Create a basic worksheet Get help in Excel 365 -
Microsoft 365 Teams: Communicating in Channels
$99.00Manage messages Do more with messages Manage files in a channel Use the wiki -
Microsoft PowerPoint Online: Finishing Your Presentation
$99.00In this course you will learn how to apply animations and transitions, customize design options, work with comments, and co-author a presentation. -
Microsoft 365 Teams: Getting Started
$99.00Describe what Microsoft Teams is all about Use channels and post messages Get help in Teams -
Business Process Management
$60.00To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered. -
Getting Started with Microsoft 365: File Storage and Collaboration
$99.00Store files and collaborate with OneDrive for Business Manage an organizations activity with Delve -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$99.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Building a Consulting Business
$85.00This course will guide you along your journey to starting your own consulting business. It will take a look at important components such as business plans and marketing plans while touching on networking and important documents you need to consider.
