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“Windows 8 Expert – Troubleshooting Your Computer” has been added to your cart. View cart
  • Business Contact Manager 3 - Using Business Contact Manager
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    Business Contact Manager 3 – Using Business Contact Manager

    $99.00
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  • Outlook 2016 Part 1: Getting Started with Outlook 2016
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    Outlook 2016 Part 1: Getting Started with Outlook 2016

    $99.00
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  • Project 2013 Core Essentials - Scheduling Work
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    Project 2013 Core Essentials – Scheduling Work

    $99.00
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  • Business Process Management
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    Business Process Management

    $60.00
    To begin this course, you will learn about business process management and three related skill areas: business analysis, enterprise content management, and business process re-engineering. Then, you will work through the five stages of the business process life cycle: vision, design, modeling, execution, monitoring, and optimization. Tools such as automation, business rules, workflow engines, what-if analysis, process mining, business activity monitoring, the balanced scorecard, Lean, and Six Sigma are also covered.
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  • Word 2016 Part 3: Forms
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    Word 2016 Part 3: Forms

    $99.00
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  • InfoPath Filler 2013 Core Essentials - Formatting Text, Part One
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    InfoPath Filler 2013 Core Essentials – Formatting Text, Part One

    $99.00
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  • Access 2010 Intermediate - Working with Tables
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    Access 2010 Intermediate – Working with Tables

    $99.00
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  • Visio 2013 Core Essentials - Your First Drawing
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    Visio 2013 Core Essentials – Your First Drawing

    $99.00
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  • Microsoft 365 PowerPoint: Part 2: Customizing a Slide Show
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    Microsoft 365 PowerPoint: Part 2: Customizing a Slide Show

    $99.00
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  • Outlook 2010 Foundation - Starting Out
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    Outlook 2010 Foundation – Starting Out

    $99.00
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  • Workplace Health and Safety: The Supervisor's Role and Responsibilities
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    Workplace Health and Safety: The Supervisor’s Role and Responsibilities

    $75.00
    At the end of this course you are going to be able to understand the employers and supervisors responsibilities for workplace health and safety and you will also learn about, and understand, the three rights of workers. You will learn about Health and Safety Committees, employee orientation checklists, health and safety training for employees, and the importance of communicating health and safety information.
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  • Excel 2013 Core Essentials - Formatting the Workbook
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    Excel 2013 Core Essentials – Formatting the Workbook

    $99.00
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  • Word 2016 Part 3: Adding Reference Marks And Notes
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    Word 2016 Part 3: Adding Reference Marks And Notes

    $99.00
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  • Workplace Safety
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    Workplace Safety

    $65.00
    After you complete this course, you will be able to: Understand the difference between a safety program and a safety culture, Use resources to help you understand the regulations in your area, Launch a safety committee, Identify hazards and reduce them, Apply hiring measures that can improve safety, Explain what a safety training program will involve, Identify groups particularly at risk for injury and know how to protect them, Help your organization write, implement, and review a safety plan, Respond to incidents and near misses, Understand the basics of accident investigation and documentation.
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  • Word 2013 Advanced Essentials - Creating References in a Document
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    Word 2013 Advanced Essentials – Creating References in a Document

    $99.00
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  • Outlook 2013 Advanced Essentials - Sharing Your Calendar
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    Outlook 2013 Advanced Essentials – Sharing Your Calendar

    $99.00
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  • Visio 2016 Part 1: Creating A Workflow Diagram
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    Visio 2016 Part 1: Creating A Workflow Diagram

    $99.00
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  • PowerPoint 2013 Advanced Essentials - Working with Comments
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    PowerPoint 2013 Advanced Essentials – Working with Comments

    $99.00
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  • InfoPath Designer 2013 Core Essentials - Using Rules to Validate Data
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    InfoPath Designer 2013 Core Essentials – Using Rules to Validate Data

    $99.00
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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • Project 2013 Core Essentials - Creating a Timeline
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    Project 2013 Core Essentials – Creating a Timeline

    $99.00
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  • Business Management 101: Boot Camp for Business Owners
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    Business Management 101: Boot Camp for Business Owners

    $85.00
    This course will give you all the skills that you need as a new business owner. Youll learn how to develop your organizational chart, manage operations, speak knowledgeably about finance, hire the right people, build your brand, market your product online and offline, complete a strategic plan and a succession plan, and build your customer base. Youll also learn the basics of leadership and tips for taking your business to the next level.
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  • InfoPath Designer 2013 Core Essentials - Customizing the Interface
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    InfoPath Designer 2013 Core Essentials – Customizing the Interface

    $99.00
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  • Microsoft 365 Outlook: Part 2: Managing E-mail Security
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    Microsoft 365 Outlook: Part 2: Managing E-mail Security

    $99.00
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  • SharePoint 2016 For Users: Using Lists
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    SharePoint 2016 For Users: Using Lists

    $99.00
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  • Excel 2007 Foundation - Getting Started
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    Excel 2007 Foundation – Getting Started

    $99.00
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  • Microsoft Teams: Communicating in Channels
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    Microsoft Teams: Communicating in Channels

    $99.00
    In this course you will learn how to manage messages, do more with messages, manage files in a channel, and use the wiki.
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  • Visio 2013 Advanced Essentials - Working with Containers
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    Visio 2013 Advanced Essentials – Working with Containers

    $99.00
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  • PowerPoint 2013 Expert - Protecting Your Presentation
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    PowerPoint 2013 Expert – Protecting Your Presentation

    $99.00
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  • Microsoft 365 Project - Part 2: Producing Project Reports
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    Microsoft 365 Project – Part 2: Producing Project Reports

    $75.00
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  • OneNote 2013 Core Essentials - Using Basic Note Tools
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    OneNote 2013 Core Essentials – Using Basic Note Tools

    $99.00
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  • Access 2010 Intermediate - Working with Reports
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    Access 2010 Intermediate – Working with Reports

    $99.00
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  • InfoPath 2010 Intermediate - Linking Your Form to Data
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    InfoPath 2010 Intermediate – Linking Your Form to Data

    $99.00
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  • InfoPath 2010 Foundation - Creating a Basic Form
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    InfoPath 2010 Foundation – Creating a Basic Form

    $99.00
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  • Excel 2016 Part 2 - Inserting Graphics
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    Excel 2016 Part 2 – Inserting Graphics

    $99.00
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  • English as a Second Language: A Workplace Communications Primer
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    English as a Second Language: A Workplace Communications Primer

    $60.00
    This is an opportunity to review and enhance your proficiency in listening, speaking, reading and writing. You will find that being aware of cultural and workplace influences will help keep them from creating barriers to communication. Practical information on selecting the right words, and combining them effectively to get your message across, will improve your verbal and written communication. Specific advice on email, videoconferencing, proposals, and selling your ideas will further improve your communication skills.
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  • Business Contact Manager 2010 - Managing Business Contact Manager Data
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    Business Contact Manager 2010 – Managing Business Contact Manager Data

    $99.00
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  • PowerPoint 2013 Core Essentials - The Basics
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    PowerPoint 2013 Core Essentials – The Basics

    $99.00
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  • Microsoft 365 Excel: Part 2: Enhancing Workbooks
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    Microsoft 365 Excel: Part 2: Enhancing Workbooks

    $99.00
    Customize workbooks Manage themes Protect files Prepare a workbook for audiences
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  • Getting Started with Microsoft 365: Managing Security
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    Getting Started with Microsoft 365: Managing Security

    $99.00
    Manage domains Monitor Microsoft 365 security and compliance
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