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  • InfoPath Filler 2013 Core Essentials - The Basics
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    InfoPath Filler 2013 Core Essentials – The Basics

    $99.00
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  • Publisher 2013 Core Essentials - Working with Pages
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    Publisher 2013 Core Essentials – Working with Pages

    $99.00
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  • PowerPoint 2013 Core Essentials - Creating Slides
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    PowerPoint 2013 Core Essentials – Creating Slides

    $99.00
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  • Excel 2013 Expert - Working with Tables
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    Excel 2013 Expert – Working with Tables

    $99.00
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  • Strategic Planning for Organizations
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    Strategic Planning for Organizations

    $75.00
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  • Word 2007 Expert - Working with References
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    Word 2007 Expert – Working with References

    $99.00
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  • Windows 8 Foundation - Working with Files and Folders
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    Windows 8 Foundation – Working with Files and Folders

    $99.00
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  • SharePoint Designer 2013 Core Essentials - Creating Workflows
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    SharePoint Designer 2013 Core Essentials – Creating Workflows

    $99.00
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  • PowerPoint 2013 Advanced Essentials - Using Slide Masters, Part Two
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    PowerPoint 2013 Advanced Essentials – Using Slide Masters, Part Two

    $99.00
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  • Word 2010 Intermediate - Using Formatting Tools
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    Word 2010 Intermediate – Using Formatting Tools

    $99.00
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  • OneNote 2016: Finalizing A Notebook
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    OneNote 2016: Finalizing A Notebook

    $99.00
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  • Outlook 2013 Advanced Essentials - Using Rules
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    Outlook 2013 Advanced Essentials – Using Rules

    $99.00
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  • Reading Body Language as a Sales Tool
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    Reading Body Language as a Sales Tool

    $99.00
    After you complete this course, you will be able to: Apply your knowledge of body language to improve communication, understand the impact of space in a conversation, understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture, use mirroring and matching techniques to build rapport, shake hands with confidence, and dress for success.
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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • PowerPoint 2016 Part 1: Modifying Objects in Your Presentation
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    PowerPoint 2016 Part 1: Modifying Objects in Your Presentation

    $99.00
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  • Publisher 2010 Advanced - Making a Publication Consistent
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    Publisher 2010 Advanced – Making a Publication Consistent

    $99.00
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  • Access 2013 Expert - Creating Split Forms
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    Access 2013 Expert – Creating Split Forms

    $99.00
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  • Access 2013 Core Essentials - Formatting Forms
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    Access 2013 Core Essentials – Formatting Forms

    $99.00
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  • InfoPath Designer 2013 Advanced Essentials - Creating Object Controls
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    InfoPath Designer 2013 Advanced Essentials – Creating Object Controls

    $99.00
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  • Microsoft Word 365: Part 2: Creating Custom Graphic Elements
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    Microsoft Word 365: Part 2: Creating Custom Graphic Elements

    $99.00
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  • Microsoft 365 PowerPoint: Part 1: Performing Advanced Text Editing
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    Microsoft 365 PowerPoint: Part 1: Performing Advanced Text Editing

    $99.00
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  • Windows 10 Part 2: Working With Windows 10
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    Windows 10 Part 2: Working With Windows 10

    $99.00
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  • Conflict Resolution: Getting Along In The Workplace
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    Conflict Resolution: Getting Along In The Workplace

    $65.00
    In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
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  • Word 2016 Part 2: Using Images in a Document
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    Word 2016 Part 2: Using Images in a Document

    $99.00
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  • PowerPoint 2013 Core Essentials - Inserting Art and Objects, Part One
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    PowerPoint 2013 Core Essentials – Inserting Art and Objects, Part One

    $99.00
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  • Access 2016 Part 1: Creating Advanced Queries
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    Access 2016 Part 1: Creating Advanced Queries

    $99.00
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  • Excel 2013 Expert - Using Excel as a Database
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    Excel 2013 Expert – Using Excel as a Database

    $99.00
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  • Word 2010 Advanced - Creating Equations and Charts
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    Word 2010 Advanced – Creating Equations and Charts

    $99.00
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  • Project 2013 Expert - File Management Tools
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    Project 2013 Expert – File Management Tools

    $99.00
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  • Visio 2013 Advanced Essentials - Linking Data to Shapes
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    Visio 2013 Advanced Essentials – Linking Data to Shapes

    $99.00
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  • Introduction to HTML and CSS Coding Part 2: Responsive Web Design
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    Introduction to HTML and CSS Coding Part 2: Responsive Web Design

    $99.00
    In this course, you will learn how to use flexible layouts, media queries, and flexible media.
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  • Microsoft Office 2016 - Transition Between 2007/2010: Working with Microsoft PowerPoint 2016
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    Microsoft Office 2016 – Transition Between 2007/2010: Working with Microsoft PowerPoint 2016

    $99.00
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  • Microsoft 365 Teams: Customizing Your Teams Experience
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    Microsoft 365 Teams: Customizing Your Teams Experience

    $99.00
    Manage your Teams profile Manage teams Add bots and apps to Teams
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  • InfoPath Designer 2013 Core Essentials - Finishing the Form
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    InfoPath Designer 2013 Core Essentials – Finishing the Form

    $99.00
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  • Collaboration
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    Collaboration

    $60.00
    After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.
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  • InfoPath Designer 2013 Core Essentials - Working with Tables
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    InfoPath Designer 2013 Core Essentials – Working with Tables

    $99.00
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  • SharePoint Designer 2010 Foundation - Creating a Basic HTML Page
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    SharePoint Designer 2010 Foundation – Creating a Basic HTML Page

    $99.00
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  • Windows 8 Advanced - Using File Explorer
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    Windows 8 Advanced – Using File Explorer

    $99.00
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  • Publisher 2016: Adding Content to a Publication
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    Publisher 2016: Adding Content to a Publication

    $99.00
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  • Microsoft 365 Word: Part 3: Adding Reference Marks and Notes
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    Microsoft 365 Word: Part 3: Adding Reference Marks and Notes

    $99.00
    Add captions to objects Insert cross-references Add bookmarks and hyperlinks Insert footnotes and endnotes Add citations Insert a bibliography
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