-
Microsoft 365 Word: Part 3: Managing Document Versions
$99.00Create a new document version using Microsoft Word and Microsoft SharePoint Server Compare document versions Merge document versions -
The ABCs Of Supervising Others
$75.00This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility. -
Code of Conduct: Setting the Tone for Your Workplace
$70.00Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it. -
Marketing and Sales
$65.00In this course, you will learn effective, low-cost, and non-cost strategies to improve sales, develop your companys image, and build your bottom line. -
Reading Body Language as a Sales Tool
$99.00After you complete this course, you will be able to: Apply your knowledge of body language to improve communication, understand the impact of space in a conversation, understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture, use mirroring and matching techniques to build rapport, shake hands with confidence, and dress for success. -
Microsoft 365 Excel: Part 3: Auditing and Error Checking
$99.00Tracing cells Error checking Evaluating formulas and using the Watch Window Data List Outlines -
Microsoft 365 Word: Part 3: Collaborating on Documents
$99.00Modify user information in a document Share a document Work with comments Compare document changes Review a document with tracked changes Merge document changes Coauthor documents -
Managing Anger & Violence in the Workplace
$55.00In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe. -
Call Center Training: Sales and Customer Service Training for Call Center Agents
$99.00In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize. -
Digital Citizenship: Conducting Yourself in a Digital World
$50.00You will be presented with the concept that, just as in the real world we have certain rights, responsibilities, and standards of behavior as citizens, this is true in the digital world as well. This will be supported by looking at the similarities between the two worlds. Your understanding of what digital citizenship entails will be increased by examining its three principles, each of which is comprised of three elements. You will be counselled on how to practice good citizenship using each of the elements. The course finishes up with giving you exercises designed to reinforce the principles. -
Microsoft PowerPoint Online: Getting Started
$99.00In this course you will learn how to get started with PowerPoint Online, create, edit, and view presentations, and get help in PowerPoint Online. -
NLP Tools for Real Life
$99.00This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.
