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  • Microsoft 365 Outlook: Part 2: Sharing Workspaces with Others
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    Microsoft 365 Outlook: Part 2: Sharing Workspaces with Others

    $99.00
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  • PowerPoint 2010 Foundation - Printing and Viewing Your Presentation
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    PowerPoint 2010 Foundation – Printing and Viewing Your Presentation

    $99.00
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  • Microsoft 365 Excel: Part 3: Excel Online
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    Microsoft 365 Excel: Part 3: Excel Online

    $99.00
    How to access and use Excel Online Features that differ between Excel Online and the Excel desktop application
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  • Microsoft 365 PowerPoint: Part 2: Modifying the PowerPoint Environment
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    Microsoft 365 PowerPoint: Part 2: Modifying the PowerPoint Environment

    $99.00
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  • Microsoft Word 365: Part 2: Customizing Formats Using Styles and Themes
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    Microsoft Word 365: Part 2: Customizing Formats Using Styles and Themes

    $99.00
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  • Word 2007 Foundation - Starting Out
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    Word 2007 Foundation – Starting Out

    $99.00
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  • Access 2016 Part 2: Using Macros to Improve User Interface Design
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    Access 2016 Part 2: Using Macros to Improve User Interface Design

    $99.00
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  • Word 2013 Advanced Essentials - Creating References in a Document
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    Word 2013 Advanced Essentials – Creating References in a Document

    $99.00
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  • Word 2016 Part 2: Customizing Formats Using Styles and Themes
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    Word 2016 Part 2: Customizing Formats Using Styles and Themes

    $99.00
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  • Windows 10 - Part 1: Using Windows 10 Security Features
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    Windows 10 – Part 1: Using Windows 10 Security Features

    $99.00
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  • Microsoft Skype for Business 2016: Customizing Skype for Business
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    Microsoft Skype for Business 2016: Customizing Skype for Business

    $99.00
    In this lesson you will learn how to customize contact groups, use recording features, and customize Skype for Business options.
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  • Business Contact Manager 2010 - Customizing Business Contact Manager
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    Business Contact Manager 2010 – Customizing Business Contact Manager

    $99.00
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  • SharePoint Designer 2013 Core Essentials - Creating Lists and Libraries
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    SharePoint Designer 2013 Core Essentials – Creating Lists and Libraries

    $99.00
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  • Microsoft Word 365: Part 2: Using Images in a Document
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    Microsoft Word 365: Part 2: Using Images in a Document

    $99.00
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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • Outlook 2016 Part 1: Reading and Responding to Messages
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    Outlook 2016 Part 1: Reading and Responding to Messages

    $99.00
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  • Access 2013 Core Essentials - Formatting Tables
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    Access 2013 Core Essentials – Formatting Tables

    $99.00
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  • Project 2013 Core Essentials - Creating a Timeline
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    Project 2013 Core Essentials – Creating a Timeline

    $99.00
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  • PowerPoint 2010 Intermediate - Managing PowerPoint Files
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    PowerPoint 2010 Intermediate – Managing PowerPoint Files

    $99.00
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  • Excel 2016 Part 2 - Analyzing Data with PivotTables, Slicers, and PivotCharts
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    Excel 2016 Part 2 – Analyzing Data with PivotTables, Slicers, and PivotCharts

    $99.00
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  • PowerPoint 2010 Foundation - Tab Overview, Part One
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    PowerPoint 2010 Foundation – Tab Overview, Part One

    $99.00
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  • Microsoft Access 365: Part 1: Create Advanced Queries
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    Microsoft Access 365: Part 1: Create Advanced Queries

    $99.00
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  • Publisher 2013 Advanced Essentials - Using the Mail Merge Wizard
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    Publisher 2013 Advanced Essentials – Using the Mail Merge Wizard

    $99.00
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  • Excel 2016 Part 2 - Creating Advanced Formulas
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    Excel 2016 Part 2 – Creating Advanced Formulas

    $99.00
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  • OneNote 2010 Advanced - Integration with OneNote
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    OneNote 2010 Advanced – Integration with OneNote

    $99.00
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  • Project 2010 Foundation - Creating a Basic Project
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    Project 2010 Foundation – Creating a Basic Project

    $99.00
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  • Celebrating Diversity in the Workplace
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    Celebrating Diversity in the Workplace

    $50.00
    In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.
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  • Publisher 2013 Advanced Essentials - Creating a Catalog, Part Two
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    Publisher 2013 Advanced Essentials – Creating a Catalog, Part Two

    $99.00
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  • Microsoft Teams: Customizing Channels
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    Microsoft Teams: Customizing Channels

    $99.00
    In this course you will learn how to customize channels, and add tabs and connectors to a channel.
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  • Excel 2007 Expert - Add-ins, Smart Tags, and Digital Security
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    Excel 2007 Expert – Add-ins, Smart Tags, and Digital Security

    $99.00
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  • Balanced Scorecard Basics
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    Balanced Scorecard Basics

    $70.00
    At the end of this course, you will be able to: Define what the balanced scorecard is, Identify the benefits of the scorecard, Create a vision statement for the balanced scorecard, Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, Determine if the balanced scorecard is right for your organization, Describe the key elements of the balanced scorecard process, Identify a strategy map, tactical action plan, and balanced scorecard, Identify the components of supporting balanced scorecard plans, Understand what processes you will need to support the balanced scorecard, and Identify the members of different balanced scorecard teams.
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  • Word 2010 Expert - Using Styles
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    Word 2010 Expert – Using Styles

    $99.00
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  • Project 2016 Part 1: Working With Project Tasks
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    Project 2016 Part 1: Working With Project Tasks

    $99.00
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  • PowerPoint 2013 Expert - Doing More with Shapes
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    PowerPoint 2013 Expert – Doing More with Shapes

    $99.00
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  • Outlook 2013 Advanced Essentials - Using Categories
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    Outlook 2013 Advanced Essentials – Using Categories

    $99.00
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  • PowerPoint 2010 Intermediate - Adding Diagrams, Charts, and Tables
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    PowerPoint 2010 Intermediate – Adding Diagrams, Charts, and Tables

    $99.00
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  • PowerPoint 2013 Advanced Essentials - Using Handout Masters
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    PowerPoint 2013 Advanced Essentials – Using Handout Masters

    $99.00
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  • Access 2016 Part 2: Managing Switchboards
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    Access 2016 Part 2: Managing Switchboards

    $99.00
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  • Excel 2013 Expert - Tracking Changes
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    Excel 2013 Expert – Tracking Changes

    $99.00
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  • PowerPoint 2016 Part 2 - Customizing Design Templates
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    PowerPoint 2016 Part 2 – Customizing Design Templates

    $99.00
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