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  • Managing Customer Service
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    Managing Customer Service

    $65.00
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  • Windows 10 - Part 1: Working with Desktop Applications
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    Windows 10 – Part 1: Working with Desktop Applications

    $99.00
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  • Developing Your Training Program
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    Developing Your Training Program

    $99.00
    After you complete this course, you will be able to: Describe the essential elements of a training program, apply different methodologies to program design, demonstrate skills in preparation, research, and delivery of strong content, explain an instructional model, and create a training program proposal.
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  • Microsoft Access 365: Part 1: Working with Table Data
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    Microsoft Access 365: Part 1: Working with Table Data

    $99.00
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  • OneNote 2010 Advanced - Sharing and Synchronizing OneNote Information
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    OneNote 2010 Advanced – Sharing and Synchronizing OneNote Information

    $99.00
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  • SharePoint Server 2013 Core Essentials - Creating a Project Summary
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    SharePoint Server 2013 Core Essentials – Creating a Project Summary

    $99.00
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  • Microsoft 365 Outlook Part 1: Customizing the Outlook Environment
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    Microsoft 365 Outlook Part 1: Customizing the Outlook Environment

    $99.00
    Customize the Outlook interface, and create and manage Quick Steps.
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  • Windows 10 Part 2: Configuring User Accounts
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    Windows 10 Part 2: Configuring User Accounts

    $99.00
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  • Project 2010 Advanced - Formatting Your Project
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    Project 2010 Advanced – Formatting Your Project

    $99.00
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  • Project 2013 Advanced Essentials - Working with Resource Pools
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    Project 2013 Advanced Essentials – Working with Resource Pools

    $99.00
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  • Excel 2016 Part 1: Printing Workbook Contents
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    Excel 2016 Part 1: Printing Workbook Contents

    $99.00
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  • Excel 2010 Intermediate - Working with Functions and Formulas
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    Excel 2010 Intermediate – Working with Functions and Formulas

    $99.00
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  • Excel 2016 Part 1: Formatting a Worksheet
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    Excel 2016 Part 1: Formatting a Worksheet

    $99.00
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  • Outlook 2013 Expert - Using the Address Book, Part Two
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    Outlook 2013 Expert – Using the Address Book, Part Two

    $99.00
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  • Effective Planning and Scheduling
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    Effective Planning and Scheduling

    $75.00
    This course will teach you how to use a variety of planning and scheduling tools, including the work breakdown structure, network diagrams, program evaluation and review technique (PERT), and Gantt charts. You will also learn how to properly estimate time, schedule resources, identify task dependencies, manage risks, communicate your schedule, and keep the schedule updated.
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  • How to Build Your Brand Image on Social Media
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    How to Build Your Brand Image on Social Media

    $55.00
    In this course you will look at various social media platforms and how they can be melded into your business to promote your brand. Along the way you will learn how to decide who your audience is, how to handle negative feedback as well as how to develop a complete social media plan.
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  • Cybersecurity 1: Fundamentals for Employees
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    Cybersecurity 1: Fundamentals for Employees

    $99.00
    Starting with an understanding of the history and the current state of cyberattacks in terms of quantity and cost to business this course has the participant explore the various forms of cybercrime so they know how to recognize and defend against them at a company and an individual level. Further it explores the role of information obtained on social media platforms in these attacks and allows so the participant to understand what they should and should not be putting on these platforms. This ends with participants creating their own Personal Cybersecurity Plan.
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  • Outlook 2010 Foundation - Starting Out
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    Outlook 2010 Foundation – Starting Out

    $99.00
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  • Celebrating Diversity in the Workplace
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    Celebrating Diversity in the Workplace

    $50.00
    In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.
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  • Word 2016 Part 2: Controlling Text Flow
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    Word 2016 Part 2: Controlling Text Flow

    $99.00
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  • Word 2016 Part 2: Using Macros
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    Word 2016 Part 2: Using Macros

    $99.00
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  • Visio 2010 Advanced - Customizing Shapes
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    Visio 2010 Advanced – Customizing Shapes

    $99.00
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  • Visio 2013 Core Essentials - Working with Shapes
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    Visio 2013 Core Essentials – Working with Shapes

    $99.00
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  • Excel 2016 Part 3: Importing and Exporting XML Data
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    Excel 2016 Part 3: Importing and Exporting XML Data

    $99.00
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  • Access 2013 Expert - Advanced Form Tasks, Part Three
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    Access 2013 Expert – Advanced Form Tasks, Part Three

    $99.00
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  • Windows 10 - Part 1: Getting to Know PC's and the Windows 10 User Interface
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    Windows 10 – Part 1: Getting to Know PC’s and the Windows 10 User Interface

    $99.00
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  • Visio 2013 Advanced Essentials - Doing More with Shapes
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    Visio 2013 Advanced Essentials – Doing More with Shapes

    $99.00
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  • Access 2013 Advanced Essentials - Using Access with SharePoint Server
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    Access 2013 Advanced Essentials – Using Access with SharePoint Server

    $99.00
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  • Introduction to E-Mail Marketing
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    Introduction to E-Mail Marketing

    $50.00
    In this course, you will receive an in-depth introduction to e-mail marketing. Once you have completed this course, you will be ready to plan, create, and deliver e-mail marketing campaigns that build relationships with customers and get results.
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  • Microsoft Word 365: Part 2: Creating Custom Graphic Elements
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    Microsoft Word 365: Part 2: Creating Custom Graphic Elements

    $99.00
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  • Access 2010 Advanced - Advanced Topics
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    Access 2010 Advanced – Advanced Topics

    $99.00
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  • InfoPath Designer 2013 Advanced Essentials - Using InfoPath Designer with SharePoint Server
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    InfoPath Designer 2013 Advanced Essentials – Using InfoPath Designer with SharePoint Server

    $99.00
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  • PowerPoint 2013 Advanced Essentials - Using Slide Masters, Part One
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    PowerPoint 2013 Advanced Essentials – Using Slide Masters, Part One

    $99.00
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  • Excel 2016 Part 3: Auditing Worksheets
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    Excel 2016 Part 3: Auditing Worksheets

    $99.00
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  • OneNote 2013 Expert - Working with Equations
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    OneNote 2013 Expert – Working with Equations

    $99.00
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  • InfoPath 2010 Foundation - Creating a Basic Form
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    InfoPath 2010 Foundation – Creating a Basic Form

    $99.00
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  • OneNote 2013 Advanced Essentials - Drawing Shapes, Part One
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    OneNote 2013 Advanced Essentials – Drawing Shapes, Part One

    $99.00
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  • Balanced Scorecard Basics
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    Balanced Scorecard Basics

    $70.00
    At the end of this course, you will be able to: Define what the balanced scorecard is, Identify the benefits of the scorecard, Create a vision statement for the balanced scorecard, Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, Determine if the balanced scorecard is right for your organization, Describe the key elements of the balanced scorecard process, Identify a strategy map, tactical action plan, and balanced scorecard, Identify the components of supporting balanced scorecard plans, Understand what processes you will need to support the balanced scorecard, and Identify the members of different balanced scorecard teams.
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  • Project 2013 Advanced Essentials - Using the Organizer
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    Project 2013 Advanced Essentials – Using the Organizer

    $99.00
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  • Project 2013 Core Essentials - Working with Deadlines and Constraints
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    Project 2013 Core Essentials – Working with Deadlines and Constraints

    $99.00
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