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Telemarketing: Using the Telephone as a Sales Tool
$99.00In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. Youll also learn how telemarketing can add to your sales strategy. -
Microsoft 365 Excel: Part 3: Excel Online
$99.00How to access and use Excel Online Features that differ between Excel Online and the Excel desktop application -
GDPR Readiness: Creating a Data Privacy Plan
$90.00After completion of this course, you should be able to explain what a data privacy plan will include, know the important terminology and legislation regarding data privacy, map the flow of data in an organization visually, understand and write an information request procedure, develop an internal data handling procedure, understand and write a data security policy, understand and write a personal data protection policy, adapt your current client privacy policy, develop a data breach procedure, decide on training solutions for data privacy, know the other necessary pieces of the data privacy plan and help your organization write, implement, and review a data privacy plan. -
Microsoft 365 Word: Part 3: Managing Document Versions
$99.00Create a new document version using Microsoft Word and Microsoft SharePoint Server Compare document versions Merge document versions -
Working Smarter: Using Technology to Your Advantage
$99.00In this course, youll learn how to use technology to your advantage. Computers, various types of applications, software purchases, technical training, IT budgets, security, privacy, usage policies, ergonomics, instant messaging, and telecommuting are all covered. -
Conducting Effective Performance Reviews
$65.00This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance. -
Workplace Safety
$65.00After you complete this course, you will be able to: Understand the difference between a safety program and a safety culture, Use resources to help you understand the regulations in your area, Launch a safety committee, Identify hazards and reduce them, Apply hiring measures that can improve safety, Explain what a safety training program will involve, Identify groups particularly at risk for injury and know how to protect them, Help your organization write, implement, and review a safety plan, Respond to incidents and near misses, Understand the basics of accident investigation and documentation. -
Advanced Writing Skills
$65.00After you complete this course, you will be able to make your writing clear, complete, concise, and correct, improve sentence construction and paragraph development, deal with specific business requests, create effective business cases, proposals, and reports, and thoroughly document sources that you use in your writing. -
Transgender Employees: Creating an Inclusive Work Community
$65.00In this course, you are going to learn about the importance and elements of safe inclusive workspaces for transgendered persons those identifying as one gender but born into the body of the opposing gender. You will consider terminology, elements, policies, and resources to build and sustain a safe, inclusive environment for transgendered employees and increase the comfort level and productivity off all in your organization. -
Workplace Harassment: What It Is and What to Do About It
$70.00After completing this course, you will be able to identify acceptable and unacceptable behavior in the workplace, apply the benefits of harassment training, define the various types of harassment, assist in the creation of a harassment policy, understand ways to prevent and protect yourself from harassment, know what to do if you are the target of harassment or are accused of harassment, understand the complaint process, and how to help your workplace adjust after a harassment incident.
