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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • Microsoft 365 PowerPoint: Part 2: Modifying the PowerPoint Environment
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    Microsoft 365 PowerPoint: Part 2: Modifying the PowerPoint Environment

    $99.00
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  • Digital Transformation
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    Digital Transformation

    $60.00
    This course aims to define digital transformation, and provide an understanding of why it matters, as well as take a look at businesses that are successfully undertaking this change. It will also help you begin developing a digital strategy for your own company.
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  • Microsoft Teams: Getting Started
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    Microsoft Teams: Getting Started

    $99.00
    In this course you will learn how to, describe what Microsoft Teams is all about, use channels and post messages, and get help in Teams.
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  • OneNote 2013 Advanced Essentials - Managing OneNote Files
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    OneNote 2013 Advanced Essentials – Managing OneNote Files

    $99.00
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  • SharePoint 2016 For Users: Opening and Navigating SharePoint Team Sites
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    SharePoint 2016 For Users: Opening and Navigating SharePoint Team Sites

    $99.00
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  • Outlook 2010 Intermediate - Organizing Your E-mail, Part One
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    Outlook 2010 Intermediate – Organizing Your E-mail, Part One

    $99.00
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  • SharePoint Designer 2010 Foundation - Understanding and Customizing the SharePoint Designer Interface
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    SharePoint Designer 2010 Foundation – Understanding and Customizing the SharePoint Designer Interface

    $99.00
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  • Excel 2016 Part 3: Automating Worksheet Functionality
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    Excel 2016 Part 3: Automating Worksheet Functionality

    $99.00
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  • Publisher 2013 Advanced Essentials - Using the Graphics Manager
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    Publisher 2013 Advanced Essentials – Using the Graphics Manager

    $99.00
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  • Word 2013 Expert - Embedding Objects in a Word Document
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    Word 2013 Expert – Embedding Objects in a Word Document

    $99.00
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  • InfoPath 2010 Foundation - Command Tab Overview
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    InfoPath 2010 Foundation – Command Tab Overview

    $99.00
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  • Project 2016 Part 2: Managing Task Structures
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    Project 2016 Part 2: Managing Task Structures

    $99.00
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  • Introduction to HTML and CSS Coding Part 2: Performance and Organization
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    Introduction to HTML and CSS Coding Part 2: Performance and Organization

    $99.00
    In this course you will learn about strategy and structure, object-oriented CSS, scalable and modular architecture for CSS, and reusable code.
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  • Slack for Business: Communicating in Channels
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    Slack for Business: Communicating in Channels

    $99.00
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  • Hiring for Success: Behavioral Interviewing Techniques
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    Hiring for Success: Behavioral Interviewing Techniques

    $70.00
    This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. You will also learn about some of the problems commonly encountered in the hiring process and how to overcome them.
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  • InfoPath Filler 2013 Core Essentials - Completing a Form
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    InfoPath Filler 2013 Core Essentials – Completing a Form

    $99.00
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  • Access 2007 Foundation - The New Interface
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    Access 2007 Foundation – The New Interface

    $99.00
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  • Word 2016 Part 2: Using Mail Merge
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    Word 2016 Part 2: Using Mail Merge

    $99.00
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  • Project 2013 Advanced Essentials - Working with Resource Pools
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    Project 2013 Advanced Essentials – Working with Resource Pools

    $99.00
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  • Microsoft 365 PowerPoint: Part 1: Adding Graphical Elements to Your Presentation
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    Microsoft 365 PowerPoint: Part 1: Adding Graphical Elements to Your Presentation

    $99.00
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  • SharePoint 2016 For Site Administrators: Archiving and Compliance
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    SharePoint 2016 For Site Administrators: Archiving and Compliance

    $99.00
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  • SharePoint 2016 For Site Administrators: Configuring Top-Level Sites
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    SharePoint 2016 For Site Administrators: Configuring Top-Level Sites

    $99.00
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  • Microsoft 365 Excel: Part 2: Analyzing Data with Logical and Lookup Functions
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    Microsoft 365 Excel: Part 2: Analyzing Data with Logical and Lookup Functions

    $99.00
    Use text functions Use logical functions Use lookup functions Use date functions Use financial functions
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  • Visio 2013 Expert - Creating a Template
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    Visio 2013 Expert – Creating a Template

    $99.00
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  • Training with Visual Storytelling
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    Training with Visual Storytelling

    $99.00
    In this course, you will learn how to use storytelling to engage the hearts and minds of your audience. Well cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, youll be ready to create engaging, compelling training sessions that inspire your students.
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  • Microsoft Word Online: Working with Images
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    Microsoft Word Online: Working with Images

    $99.00
    In this course you will learn how to insert images, resize images, and adjust image appearance.
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  • Visio 2013 Core Essentials - The Basics
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    Visio 2013 Core Essentials – The Basics

    $99.00
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  • Word 2010 Foundation - The Word Interface
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    Word 2010 Foundation – The Word Interface

    $99.00
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  • Workplace Safety
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    Workplace Safety

    $65.00
    After you complete this course, you will be able to: Understand the difference between a safety program and a safety culture, Use resources to help you understand the regulations in your area, Launch a safety committee, Identify hazards and reduce them, Apply hiring measures that can improve safety, Explain what a safety training program will involve, Identify groups particularly at risk for injury and know how to protect them, Help your organization write, implement, and review a safety plan, Respond to incidents and near misses, Understand the basics of accident investigation and documentation.
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  • SharePoint 2016 For Users: Using Lists
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    SharePoint 2016 For Users: Using Lists

    $99.00
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  • Excel 2010 Advanced - Macros, Visual Basic, and Excel Programming
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    Excel 2010 Advanced – Macros, Visual Basic, and Excel Programming

    $99.00
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  • Creating a Top-Notch Talent Management Program
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    Creating a Top-Notch Talent Management Program

    $65.00
    In this course, you will learn about the various aspects of talent management, including performance management, succession planning, talent management programs, employee development strategies, and employee engagement plans.
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  • Access 2013 Advanced Essentials - Using Visual Basic for Applications
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    Access 2013 Advanced Essentials – Using Visual Basic for Applications

    $99.00
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  • Excel 2016 PowerPivot: Manipulating PowerPivot Data
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    Excel 2016 PowerPivot: Manipulating PowerPivot Data

    $99.00
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  • Excel 2007 Advanced - Advanced Excel Tasks
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    Excel 2007 Advanced – Advanced Excel Tasks

    $99.00
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  • Microsoft 365 Excel: Part 1: Working with Data
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    Microsoft 365 Excel: Part 1: Working with Data

    $99.00
    Use formulas and functions Work with data, rows, and columns Sort and filter data
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  • Microsoft Office 365: 2019 Feature Updates
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    Microsoft Office 365: 2019 Feature Updates

    $99.00
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  • Microsoft Office 2016 - Transition Between 2007/2010: Working with Microsoft Word 2016
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    Microsoft Office 2016 – Transition Between 2007/2010: Working with Microsoft Word 2016

    $99.00
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  • Microsoft 365 Word: Part 3: Securing a Document
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    Microsoft 365 Word: Part 3: Securing a Document

    $99.00
    Suppress information Set editing restrictions Add a digital signature to a document Restrict document access
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