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“Influence and Persuasion” has been added to your cart. View cart
  • Excel 2010 Advanced - Charting Pivoted Data
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    Excel 2010 Advanced – Charting Pivoted Data

    $99.00
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  • Business Ethics for the Office
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    Business Ethics for the Office

    $50.00
    In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.
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  • Windows 8 Expert - Troubleshooting Your Computer
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    Windows 8 Expert – Troubleshooting Your Computer

    $99.00
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  • PowerPoint 2013 Advanced Essentials - Managing PowerPoint Files
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    PowerPoint 2013 Advanced Essentials – Managing PowerPoint Files

    $99.00
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  • Microsoft 365 Excel: Part 1: Working with Data
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    Microsoft 365 Excel: Part 1: Working with Data

    $99.00
    Use formulas and functions Work with data, rows, and columns Sort and filter data
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  • Excel 2007 Intermediate - Managing Tables
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    Excel 2007 Intermediate – Managing Tables

    $99.00
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  • Windows 8 Expert - Maintaining and Optimizing Your Computer
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    Windows 8 Expert – Maintaining and Optimizing Your Computer

    $99.00
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  • Building Your Self Esteem and Assertiveness Skills
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    Building Your Self Esteem and Assertiveness Skills

    $99.00
    At the end of this course, you will be able to: define what the balanced scorecard is, identify the benefits of the scorecard, create a vision statement for the balanced scorecard, understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process, determine if the balanced scorecard is right for your organization, describe the key elements of the balanced scorecard process, identify a strategy map, tactical action plan, and balanced scorecard, identify the components of supporting balanced scorecard plans, understand what processes you will need to support the balanced scorecard, and, identify the members of different balanced scorecard teams.
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  • Excel 2013 Expert - Using Excel as a Database
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    Excel 2013 Expert – Using Excel as a Database

    $99.00
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  • Lean Process Improvement
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    Lean Process Improvement

    $60.00
    This course will teach you the foundations of Lean through the Toyota precepts and the five critical improvement concepts (value, waste, variation, complexity, and continuous improvement). Then, you will learn about tools to perform continuous improvement in your organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and Lean data mapping methods.
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  • Project 2013 Expert - Adding a Shape
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    Project 2013 Expert – Adding a Shape

    $99.00
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  • Microsoft Word 365: Part 1: Adding Graphics
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    Microsoft Word 365: Part 1: Adding Graphics

    $99.00
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  • SharePoint 2016 For Site Administrators: Archiving and Compliance
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    SharePoint 2016 For Site Administrators: Archiving and Compliance

    $99.00
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  • Visio 2010 Foundation - Printing and Viewing Your Diagram
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    Visio 2010 Foundation – Printing and Viewing Your Diagram

    $99.00
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  • Project 2013 Core Essentials - Managing Resources
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    Project 2013 Core Essentials – Managing Resources

    $99.00
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  • Windows 7 Foundation - Working with Windows 7 (Fundamentals)
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    Windows 7 Foundation – Working with Windows 7 (Fundamentals)

    $99.00
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  • Conducting Effective Performance Reviews
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    Conducting Effective Performance Reviews

    $65.00
    This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance.
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  • Access 2007 Expert - Using Access to Collaborate
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    Access 2007 Expert – Using Access to Collaborate

    $99.00
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  • Excel 2013 Expert - Using Custom AutoFill Lists
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    Excel 2013 Expert – Using Custom AutoFill Lists

    $99.00
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  • Microsoft Office 365 Part 2: Organizing with Office 365
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    Microsoft Office 365 Part 2: Organizing with Office 365

    $99.00
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  • Strategic Planning for Organizations
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    Strategic Planning for Organizations

    $75.00
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  • Windows 10 - Navigating the New Windows Environment: Getting to Know PCs and the Windows 10 User Interface
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    Windows 10 – Navigating the New Windows Environment: Getting to Know PCs and the Windows 10 User Interface

    $99.00
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  • Word 2010 Advanced - Creating Equations and Charts
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    Word 2010 Advanced – Creating Equations and Charts

    $99.00
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  • Upgrading to Windows 8.1 - Working with the Windows 8.1 Desktop
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    Upgrading to Windows 8.1 – Working with the Windows 8.1 Desktop

    $99.00
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  • Leadership Skills for Supervisors
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    Leadership Skills for Supervisors

    $75.00
    Upon completion of the Leadership Skills for Supervisors course, you should be familiar with methods for prioritizing, planning and managing your time, you should be able to identify your primary leadership style and other styles, you should be aware of ways to meet the needs of employees through communication and coaching, and how to manage conflict.
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  • Access 2007 Foundation - Getting Started
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    Access 2007 Foundation – Getting Started

    $99.00
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  • Beyond Workplace Politics: Using Social and Emotional Competencies
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    Beyond Workplace Politics: Using Social and Emotional Competencies

    $70.00
    Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.
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  • Word 2013 Advanced Essentials - Creating an Index
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    Word 2013 Advanced Essentials – Creating an Index

    $99.00
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  • OneNote 2007 - Organizing, Printing, and Viewing Your Notebook
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    OneNote 2007 – Organizing, Printing, and Viewing Your Notebook

    $99.00
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  • Access 2010 Foundation - Creating a Database
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    Access 2010 Foundation – Creating a Database

    $99.00
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  • Publisher 2013 Advanced Essentials - Working with Templates
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    Publisher 2013 Advanced Essentials – Working with Templates

    $99.00
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  • Windows 7 Expert - Troubleshooting your Computer
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    Windows 7 Expert – Troubleshooting your Computer

    $99.00
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  • Google G Suite Connect and Access: Google Hangouts
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    Google G Suite Connect and Access: Google Hangouts

    $99.00
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  • Microsoft Teams: Customizing Channels
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    Microsoft Teams: Customizing Channels

    $99.00
    In this course you will learn how to customize channels, and add tabs and connectors to a channel.
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  • Word 2007 Intermediate - Finishing Your Document
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    Word 2007 Intermediate – Finishing Your Document

    $99.00
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  • PowerPoint 2013 Advanced Essentials - Advanced Animation Techniques, Part Two
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    PowerPoint 2013 Advanced Essentials – Advanced Animation Techniques, Part Two

    $99.00
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  • Access 2007 Advanced - Advanced Form Tasks
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    Access 2007 Advanced – Advanced Form Tasks

    $99.00
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  • Outlook 2013 Core Essentials - Using Quick Steps
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    Outlook 2013 Core Essentials – Using Quick Steps

    $99.00
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  • Windows 7 Intermediate - The Windows 7 Applications
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    Windows 7 Intermediate – The Windows 7 Applications

    $99.00
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  • Microsoft Office 365 Part 1: Communicating with Colleagues
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    Microsoft Office 365 Part 1: Communicating with Colleagues

    $99.00
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