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“English as a Second Language: A Workplace Communications Primer” has been added to your cart. View cart
  • Excel 2007 Intermediate - Finalizing Your Workbook
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    Excel 2007 Intermediate – Finalizing Your Workbook

    $99.00
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  • Excel 2010 Foundation - Editing Your Workbook
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    Excel 2010 Foundation – Editing Your Workbook

    $99.00
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  • PowerPoint 2013 Expert - Creating Macros
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    PowerPoint 2013 Expert – Creating Macros

    $99.00
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  • Creating Winning Proposals
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    Creating Winning Proposals

    $65.00
    In this course, you will learn how to locate potential funders and how to match funders interests with organizational needs. Along the way you will also learn the basic elements of proposal writing for not-for-profit organizations and learn to understand the process for successful proposal writing and how to build effective relationships with funders.
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  • Public Relations: Working with the Media
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    Public Relations: Working with the Media

    $60.00
    You are going to have a good grasp of the interview process when you are done with this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you're going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.
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  • PowerPoint 2010 Foundation - Tab Overview, Part Two
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    PowerPoint 2010 Foundation – Tab Overview, Part Two

    $99.00
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  • Word 2013 Expert - Advanced Macro Tasks
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    Word 2013 Expert – Advanced Macro Tasks

    $99.00
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  • Word 2007 Advanced - Doing More with Tables
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    Word 2007 Advanced – Doing More with Tables

    $99.00
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  • Managing Anger & Violence in the Workplace
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    Managing Anger & Violence in the Workplace

    $55.00
    In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.
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  • Visio 2013 Advanced Essentials - Using Data Graphics
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    Visio 2013 Advanced Essentials – Using Data Graphics

    $99.00
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  • Excel 2013 Advanced Essentials - Working with Scenarios
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    Excel 2013 Advanced Essentials – Working with Scenarios

    $99.00
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  • Microsoft 365 Excel: Part 2: Visualizing Data with Charts
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    Microsoft 365 Excel: Part 2: Visualizing Data with Charts

    $99.00
    Create charts Modify and format existing charts Create a trendline Create advanced charts
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  • OneNote 2013 Core Essentials - Formatting Text
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    OneNote 2013 Core Essentials – Formatting Text

    $99.00
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  • Word 2013 Core Essentials - Viewing Your Document
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    Word 2013 Core Essentials – Viewing Your Document

    $99.00
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  • Publisher 2010 Advanced - Working with Mail Merges
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    Publisher 2010 Advanced – Working with Mail Merges

    $99.00
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  • Project 2013 Expert - Adding a Graphical Indicator
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    Project 2013 Expert – Adding a Graphical Indicator

    $99.00
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  • Visio 2013 Expert - Using Ink Tools
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    Visio 2013 Expert – Using Ink Tools

    $99.00
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  • SharePoint Server 2013 Core Essentials - Creating and Managing Alerts
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    SharePoint Server 2013 Core Essentials – Creating and Managing Alerts

    $99.00
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  • Word 2007 Advanced - Working with Advanced Graphics and Objects
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    Word 2007 Advanced – Working with Advanced Graphics and Objects

    $99.00
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  • Getting Started with Microsoft 365: File Storage and Collaboration
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    Getting Started with Microsoft 365: File Storage and Collaboration

    $99.00
    Store files and collaborate with OneDrive for Business Manage an organizations activity with Delve
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  • Word 2016 Part 2: Controlling Text Flow
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    Word 2016 Part 2: Controlling Text Flow

    $99.00
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  • Microsoft Word Online: Formatting Text and Paragraphs
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    Microsoft Word Online: Formatting Text and Paragraphs

    $99.00
    In this course you will learn how to apply character formatting, create lists, control paragraph layout, and apply styles to text.
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  • Knowledge Management
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    Knowledge Management

    $60.00
    In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams KM Process Framework, Gamble and Blackwells knowledge management matrix, Bothas process model, and Nonaka and Takeuchis spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.
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  • Microsoft 365 Project - Part 2: Producing Project Reports
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    Microsoft 365 Project – Part 2: Producing Project Reports

    $75.00
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  • Publisher 2010 Foundation - Doing More with Text
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    Publisher 2010 Foundation – Doing More with Text

    $99.00
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  • Microsoft 365 PowerPoint: Part 1: Performing Advanced Text Editing
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    Microsoft 365 PowerPoint: Part 1: Performing Advanced Text Editing

    $99.00
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  • Microsoft Access 365: Part 1: Create Advanced Queries
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    Microsoft Access 365: Part 1: Create Advanced Queries

    $99.00
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  • Project 2016 Part 1: Delivering A Project Plan
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    Project 2016 Part 1: Delivering A Project Plan

    $99.00
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  • Access 2007 Expert - Using Access to Collaborate
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    Access 2007 Expert – Using Access to Collaborate

    $99.00
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  • Microsoft 365 Outlook: Part 2: Advanced Message Management
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    Microsoft 365 Outlook: Part 2: Advanced Message Management

    $99.00
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  • Outlook 2013 Expert - Advanced Message Options
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    Outlook 2013 Expert – Advanced Message Options

    $99.00
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  • OneNote 2013 Core Essentials - Customizing the Interface
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    OneNote 2013 Core Essentials – Customizing the Interface

    $99.00
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  • Publisher 2013 Core Essentials - The Basics
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    Publisher 2013 Core Essentials – The Basics

    $99.00
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  • Excel 2013 Core Essentials - Inserting Art and Objects
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    Excel 2013 Core Essentials – Inserting Art and Objects

    $99.00
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  • Microsoft Access 365 Part 2: Managing Switchboards
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    Microsoft Access 365 Part 2: Managing Switchboards

    $99.00
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  • Microsoft 365 Excel: Part 2: Creating Advanced Formulas
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    Microsoft 365 Excel: Part 2: Creating Advanced Formulas

    $99.00
    Apply range names Use specialized functions
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  • OneNote 2016: Exploring Notebook Structure
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    OneNote 2016: Exploring Notebook Structure

    $99.00
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  • Access 2013 Advanced Essentials - Using Visual Basic for Applications
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    Access 2013 Advanced Essentials – Using Visual Basic for Applications

    $99.00
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  • OneNote 2007 - Creating Notes
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    OneNote 2007 – Creating Notes

    $99.00
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  • Delegation: The Art Of Delegating Effectively
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    Delegation: The Art Of Delegating Effectively

    $75.00
    This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.
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