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“Telemarketing: Using the Telephone as a Sales Tool” has been added to your cart. View cart
  • Developing Your Training Program
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    Developing Your Training Program

    $99.00
    After you complete this course, you will be able to: Describe the essential elements of a training program, apply different methodologies to program design, demonstrate skills in preparation, research, and delivery of strong content, explain an instructional model, and create a training program proposal.
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  • Word 2010 Advanced - Working With Pictures
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    Word 2010 Advanced – Working With Pictures

    $99.00
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  • InfoPath Designer 2013 Advanced Essentials - Importing and Publishing Forms
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    InfoPath Designer 2013 Advanced Essentials – Importing and Publishing Forms

    $99.00
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  • PowerPoint 2013 Expert - Working with Action Buttons, Part Two
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    PowerPoint 2013 Expert – Working with Action Buttons, Part Two

    $99.00
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  • Windows 10 - Navigating the New Windows Environment: Getting to Know PCs and the Windows 10 User Interface
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    Windows 10 – Navigating the New Windows Environment: Getting to Know PCs and the Windows 10 User Interface

    $99.00
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  • Windows 10 Part 2: Securing System Data
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    Windows 10 Part 2: Securing System Data

    $99.00
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  • Six Sigma: Entering the Dojo
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    Six Sigma: Entering the Dojo

    $99.00
    Once you complete Six Sigma: Entering the Dojo your skills in this practical area of business improvement will be prepped and practiced enough to apply them in the real world. You are going to learn about the basics of Six Sigma and about various improvement tools. You will follow that up with a look at management tools for generating ideas. A look at continuous improvement is next on the agenda and the course concludes with a consideration of customer relationships.
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  • Microsoft Word Online: Working with Images
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    Microsoft Word Online: Working with Images

    $99.00
    In this course you will learn how to insert images, resize images, and adjust image appearance.
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  • Access 2007 Expert - SQL and Microsoft Access
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    Access 2007 Expert – SQL and Microsoft Access

    $99.00
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  • ExceL 2016 VBA: Performing Calculations
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    ExceL 2016 VBA: Performing Calculations

    $99.00
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  • Measuring Training Results
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    Measuring Training Results

    $99.00
    In this course, you will learn how to measure training results using Donald Kirkpatricks four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.
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  • Excel 2016 Part 2 - Organizing Worksheet Data with Tables
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    Excel 2016 Part 2 – Organizing Worksheet Data with Tables

    $99.00
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  • PowerPoint 2013 Advanced Essentials - Using Notes Masters
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    PowerPoint 2013 Advanced Essentials – Using Notes Masters

    $99.00
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  • Excel 2013 Advanced Essentials - Using Advanced Functions
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    Excel 2013 Advanced Essentials – Using Advanced Functions

    $99.00
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  • Outlook 2010 Intermediate - Organizing Your E-mail, Part One
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    Outlook 2010 Intermediate – Organizing Your E-mail, Part One

    $99.00
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  • Outlook 2013 Expert - Using the Trust Center, Part One
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    Outlook 2013 Expert – Using the Trust Center, Part One

    $99.00
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  • Publisher 2013 Advanced Essentials - Linking Text Boxes
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    Publisher 2013 Advanced Essentials – Linking Text Boxes

    $99.00
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  • OneNote 2013 Expert - Customizing OneNote, Part Two
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    OneNote 2013 Expert – Customizing OneNote, Part Two

    $99.00
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  • Access 2007 Advanced - Advanced Data Management
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    Access 2007 Advanced – Advanced Data Management

    $99.00
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  • SharePoint Designer 2010 Intermediate - Using Styles and Cascading Style Sheets
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    SharePoint Designer 2010 Intermediate – Using Styles and Cascading Style Sheets

    $99.00
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  • Excel 2007 Foundation - Printing and Viewing your Workbook
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    Excel 2007 Foundation – Printing and Viewing your Workbook

    $99.00
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  • Word 2016 Part 2: Using Macros
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    Word 2016 Part 2: Using Macros

    $99.00
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  • Code of Conduct: Setting the Tone for Your Workplace
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    Code of Conduct: Setting the Tone for Your Workplace

    $70.00
    Over the duration of this course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.
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  • Project 2010 Intermediate - Working with Resources
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    Project 2010 Intermediate – Working with Resources

    $99.00
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  • E-Commerce Management
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    E-Commerce Management

    $85.00
    This course will give you the skills to develop, design, test and successfully run your e-commerce business. It looks at important components such as business plans and marketing while touching upon payment methods, software solutions, security and fraud awareness, and much more. With those topics covered you will have the skills to take your e-commerce business to the next level.
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  • 10-Minute Presentations
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    10-Minute Presentations

    $99.00
    At the end of this workshop, you will be able to know and use essentials of a good presentation, choose platforms that enhance your message and reach, set goals and timelines for your presentation, create engaging narrative from outline through final draft, edit and polish your presentation, offer and receive peer review and, develop best practices for future presentations.
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  • Excel 2007 Foundation - Getting Started
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    Excel 2007 Foundation – Getting Started

    $99.00
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  • Global Business Strategies
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    Global Business Strategies

    $70.00
    This course provides an overview of the various factors that a business must consider before going global. Students will also begin considering how they can expand their business to the global marketplace using a variety of planning techniques. We strongly recommend that participants complete our Entrepreneurship 101 and Basic Business Management programs before taking this course.
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  • Team Building: Developing High Performance Teams
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    Team Building: Developing High Performance Teams

    $65.00
    After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensens five stages of team development, and Glenn Parkers 12 characteristics of effective teams to develop high-performance teams. You will also complete the Velsoft team player type assessment to help you identify how you behave in a team and how you can connect with others.
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  • Windows 8 Intermediate - The Basic Windows Desktop Applications
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    Windows 8 Intermediate – The Basic Windows Desktop Applications

    $99.00
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  • Access 2013 Advanced Essentials - Managing Data
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    Access 2013 Advanced Essentials – Managing Data

    $99.00
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  • PowerPoint 2013 Expert - Setting Up Your Show
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    PowerPoint 2013 Expert – Setting Up Your Show

    $99.00
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  • Project 2016 Part 1: Working with Project Calendars
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    Project 2016 Part 1: Working with Project Calendars

    $99.00
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  • Windows 7 Foundation - The Basic Windows 7 Applications
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    Windows 7 Foundation – The Basic Windows 7 Applications

    $99.00
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  • Visio 2013 Advanced Essentials - Linking Data to Shapes
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    Visio 2013 Advanced Essentials – Linking Data to Shapes

    $99.00
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  • Visio 2013 Expert - Getting Started with PivotDiagrams
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    Visio 2013 Expert – Getting Started with PivotDiagrams

    $99.00
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  • Word 2016 Part 3: Forms
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    Word 2016 Part 3: Forms

    $99.00
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  • Microsoft 365 Teams: Using Other Communication Tools
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    Microsoft 365 Teams: Using Other Communication Tools

    $99.00
    Use chat Make audio and video calls Use the Teams calendar to manage meetings Manage files
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  • Word 2013 Advanced Essentials - Reviewing Documents
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    Word 2013 Advanced Essentials – Reviewing Documents

    $99.00
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  • Word 2013 Advanced Essentials - Creating an Index
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    Word 2013 Advanced Essentials – Creating an Index

    $99.00
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