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“Call Center Training: Sales and Customer Service Training for Call Center Agents” has been added to your cart. View cart
  • Project 2010 Advanced - Advanced Topics
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    Project 2010 Advanced – Advanced Topics

    $99.00
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  • Introduction to Neuro Linguistic Programming
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    Introduction to Neuro Linguistic Programming

    $99.00
    This introductory course will teach the basics of neuro linguistic programming (NLP). Youll learn about key terms, the NLP presuppositions, the NLP senses, eye cues, enriched language, clean questions, and hypnotic language.
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  • Access 2016 Part 1: Organizing a Database for Efficiency
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    Access 2016 Part 1: Organizing a Database for Efficiency

    $99.00
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  • Access 2016 Part 1: Designing a Relational Database
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    Access 2016 Part 1: Designing a Relational Database

    $99.00
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  • Project 2013 Expert - Advanced Views
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    Project 2013 Expert – Advanced Views

    $99.00
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  • Access 2013 Advanced Essentials - Creating Basic Macros
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    Access 2013 Advanced Essentials – Creating Basic Macros

    $99.00
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  • Excel 2013 Expert - Linking, Consolidating, and Combining Data
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    Excel 2013 Expert – Linking, Consolidating, and Combining Data

    $99.00
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  • Access 2016 Part 1: Advanced Reporting
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    Access 2016 Part 1: Advanced Reporting

    $99.00
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  • Publisher 2013 Core Essentials - Illustrating Your Publication
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    Publisher 2013 Core Essentials – Illustrating Your Publication

    $99.00
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  • Excel 2013 Advanced Essentials - Outlining and Grouping Data
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    Excel 2013 Advanced Essentials – Outlining and Grouping Data

    $99.00
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  • InfoPath Designer 2013 Advanced Essentials - Creating Object Controls
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    InfoPath Designer 2013 Advanced Essentials – Creating Object Controls

    $99.00
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  • Generation Gap: Closing the Gap in the Workplace
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    Generation Gap: Closing the Gap in the Workplace

    $65.00
    During this course, you will consider whether defining the actual limits of each generation is most important, or whether the merits of people within the context of employment is the bigger issue. You will learn about the various types of generations and how human resource practices can bridge the gap.
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  • Excel 2010 Advanced - Macros, Visual Basic, and Excel Programming
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    Excel 2010 Advanced – Macros, Visual Basic, and Excel Programming

    $99.00
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  • Windows 8 Foundation - Getting Started
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    Windows 8 Foundation – Getting Started

    $99.00
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  • Access 2010 Advanced - Advanced Topics
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    Access 2010 Advanced – Advanced Topics

    $99.00
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  • Excel 2013 Expert - Using Power View, Part One
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    Excel 2013 Expert – Using Power View, Part One

    $99.00
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  • Word 2013 Expert - Working with SmartArt
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    Word 2013 Expert – Working with SmartArt

    $99.00
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  • Excel 2013 Core Essentials - Your First Workbook
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    Excel 2013 Core Essentials – Your First Workbook

    $99.00
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  • Building Better Teams
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    Building Better Teams

    $65.00
    After you complete this course, you will be able to understand the value of working as a team, develop team norms, ground rules, and team contracts ,identify your team player style and how it can be used effectively with your own team, build team trust, identify the stages of team development and how to help a team move through them, recognize the critical role communication skills will play in building and maintaining a team atmosphere, and identify ways that team members can be involved and grow in a team setting.
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  • Outlook 2013 Advanced Essentials - Exchange Server Mailbox Features
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    Outlook 2013 Advanced Essentials – Exchange Server Mailbox Features

    $99.00
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  • Microsoft 365 Word: Part 3: Adding Reference Marks and Notes
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    Microsoft 365 Word: Part 3: Adding Reference Marks and Notes

    $99.00
    Add captions to objects Insert cross-references Add bookmarks and hyperlinks Insert footnotes and endnotes Add citations Insert a bibliography
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  • InfoPath 2010 Intermediate - Adding Objects to a Form
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    InfoPath 2010 Intermediate – Adding Objects to a Form

    $99.00
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  • PowerPoint 2010 Advanced - Reviewing Presentations
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    PowerPoint 2010 Advanced – Reviewing Presentations

    $99.00
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  • Microsoft Sway: Getting Started with Sway
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    Microsoft Sway: Getting Started with Sway

    $99.00
    In this course, you will learn how to launch Sway, create a new Sway project, create and manage cards, and manage Sway projects.
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  • InfoPath 2010 Advanced - Using InfoPath Designer with SharePoint Server 2010
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    InfoPath 2010 Advanced – Using InfoPath Designer with SharePoint Server 2010

    $99.00
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  • Access 2010 Intermediate - Working with Reports
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    Access 2010 Intermediate – Working with Reports

    $99.00
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  • Microsoft Excel Online: Formatting a Worksheet
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    Microsoft Excel Online: Formatting a Worksheet

    $99.00
    In this course you will learn how to format text and cells, align cell contents, use Find & Select tools, and apply conditional formatting.
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  • SharePoint Designer 2010 Foundation - Understanding and Customizing the SharePoint Designer Interface
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    SharePoint Designer 2010 Foundation – Understanding and Customizing the SharePoint Designer Interface

    $99.00
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  • Cybersecurity 1: Fundamentals for Employees
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    Cybersecurity 1: Fundamentals for Employees

    $99.00
    Starting with an understanding of the history and the current state of cyberattacks in terms of quantity and cost to business this course has the participant explore the various forms of cybercrime so they know how to recognize and defend against them at a company and an individual level. Further it explores the role of information obtained on social media platforms in these attacks and allows so the participant to understand what they should and should not be putting on these platforms. This ends with participants creating their own Personal Cybersecurity Plan.
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  • Windows 10 - Navigating the New Windows Environment: Other Windows 10 Features
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    Windows 10 – Navigating the New Windows Environment: Other Windows 10 Features

    $99.00
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  • Excel 2016 Part 1: Getting Started with Microsoft Excel 2016
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    Excel 2016 Part 1: Getting Started with Microsoft Excel 2016

    $99.00
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  • Microsoft Office 2016 - Transition Between 2007/2010: Working with Microsoft Word 2016
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    Microsoft Office 2016 – Transition Between 2007/2010: Working with Microsoft Word 2016

    $99.00
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  • PowerPoint 2013 Expert - Doing More with Shapes
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    PowerPoint 2013 Expert – Doing More with Shapes

    $99.00
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  • PowerPoint 2013 Expert - Creating Macros
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    PowerPoint 2013 Expert – Creating Macros

    $99.00
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  • Project 2010 Foundation - Using and Customizing the Project Interface
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    Project 2010 Foundation – Using and Customizing the Project Interface

    $99.00
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  • PowerPoint 2013 Expert - Working with Action Buttons, Part Two
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    PowerPoint 2013 Expert – Working with Action Buttons, Part Two

    $99.00
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  • SharePoint Designer 2010 Foundation - Doing More with Pages
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    SharePoint Designer 2010 Foundation – Doing More with Pages

    $99.00
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  • Beyond Workplace Politics: Using Social and Emotional Competencies
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    Beyond Workplace Politics: Using Social and Emotional Competencies

    $70.00
    Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.
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  • OneNote 2010 Foundation - Searching, Viewing, and Printing Your Notebook
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    OneNote 2010 Foundation – Searching, Viewing, and Printing Your Notebook

    $99.00
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  • Access 2010 Intermediate - Advanced File Tasks
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    Access 2010 Intermediate – Advanced File Tasks

    $99.00
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