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“Call Center Training: Sales and Customer Service Training for Call Center Agents” has been added to your cart. View cart
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    Outlook 2013 Expert – Customizing Your Microsoft Account

    $99.00
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    InfoPath Filler 2013 Core Essentials – Exporting the Form

    $99.00
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    Project 2013 Expert – Formatting the Gantt Chart, Part Two

    $99.00
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    Giving Effective Feedback

    $75.00
    In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. Youll also learn some tips for receiving feedback.
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    InfoPath Designer 2013 Core Essentials – The Basics

    $99.00
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    Word 2007 Intermediate – Using Time Saving Tools

    $99.00
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    Publisher 2010 Foundation – Printing and Viewing Your Publication

    $99.00
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    Celebrating Diversity in the Workplace

    $50.00
    In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.
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    PowerPoint 2013 Advanced Essentials – Reviewing a Presentation

    $99.00
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    Excel 2010 Foundation – Printing and Viewing Your Workbook

    $99.00
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    Problem Solving and Decision Making

    $65.00
    In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.
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    InfoPath Designer 2013 Core Essentials – Working with Tables

    $99.00
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    Publisher 2010 Intermediate – Adding Pictures to Your Publication

    $99.00
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    Word 2007 Foundation – The New Interface

    $99.00
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    Excel 2016 PowerPivot: Manipulating PowerPivot Data

    $99.00
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    Windows 7 Foundation – Working with Windows 7 (Fundamentals)

    $99.00
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    Microsoft 365 Excel: Part 2: Working with Graphical Objects

    $99.00
    Insert and modify graphical objects Layer and group graphical objects Incorporate SmartArt into your workbooks
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    Visio 2016 Part 2: Enhancing The Look Of Drawings

    $99.00
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    Google G Suite Create: Google Slides

    $99.00
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    PowerPoint 2016 Part 1: Adding Graphical Elements to Your Presentation

    $99.00
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    Microsoft 365 Outlook: Part 2: Advanced Contact Management

    $99.00
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    Word 2016 Part 3: Collaborating On Documents

    $99.00
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    Microsoft Office 365: 2018 Feature Updates

    $99.00
    By the end of this course, users should be comfortable using the new features released in 2018 for the desktop version of Microsoft Office 365, including features of Microsoft Word, Excel, PowerPoint, Outlook, Access, and Visio.
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    Microsoft OneNote Online: Getting Started

    $99.00
    In this course you will learn how to get started with OneNote Online, set up a notebook, manage pages and sections, and print and view notebooks.
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    Introduction to HTML and CSS Coding Part 2: Performance and Organization

    $99.00
    In this course you will learn about strategy and structure, object-oriented CSS, scalable and modular architecture for CSS, and reusable code.
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    Windows 10 Part 2: Working With Windows 10

    $99.00
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    Introduction to HTML and CSS Coding Part 2: Complex Selectors

    $99.00
    In this course, you will learn how to use commonly used selectors, child selectors, attribute selectors, and pseudo-selectors.
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    Excel 2010 Foundation – Getting Started

    $99.00
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    Excel 2007 Advanced – Advanced Excel Tasks

    $99.00
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    Business Ethics for the Office

    $50.00
    In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.
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    Word 2016 Part 3: Simplifying And Managing Long Documents

    $99.00
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    SharePoint Server 2013 Core Essentials – Managing Site Content

    $99.00
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    Publisher 2013 Advanced Essentials – Inserting Text and Links

    $99.00
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    Outlook 2013 Advanced Essentials – Using the Favorites List

    $99.00
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    Microsoft Word 365: Part 1: Editing a Document

    $99.00
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    Windows 10 – Transition from Windows 8.1: Using Microsoft Edge

    $99.00
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    Developing Your Executive Presence

    $65.00
    This course is going to provide you with the boost you might need to get the most out of your inter-personal skills as you develop yourself into an executive with presence that will be the marvel of your coworkers and others you meet. It will help you consider the first impressions you make on others, your interpersonal skills, your speaking and listening skills, plus sharpens your leadership skills.
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    Becoming a Progressive Employer: Setting Trends Instead of Following Them

    $75.00
    In this course, you will gain an understanding of what being progressive means, and then take time to truly examine this concept through activities and discussion. You will look at the process involved in going from the status quo to being progressive, along with how to develop or enhance a progressive mindset and innovative ideas. The last part of the course involves understanding the importance of a succession plan to a progressive organization.
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    Excel 2016 Part 1: Formatting a Worksheet

    $99.00
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    Conquering Your Fear of Speaking in Public

    $65.00
    After you complete this course, you will be able to: Speak with more confidence in one-on-one conversations, Feel more confident speaking socially or small groups such as meetings, and Practice developing these skills in a safe and supportive setting.
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