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  • Publisher 2013 Advanced Essentials - Using the Mail Merge Wizard
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    Publisher 2013 Advanced Essentials – Using the Mail Merge Wizard

    $99.00
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  • Word 2013 Expert - Changing Your Styles
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    Word 2013 Expert – Changing Your Styles

    $99.00
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  • Dealing With Difficult People
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    Dealing With Difficult People

    $65.00
    Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations.
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  • InfoPath Filler 2013 Core Essentials - Submitting the Form
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    InfoPath Filler 2013 Core Essentials – Submitting the Form

    $99.00
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  • SharePoint 2016 For Site Administrators: Implementing and Configuring Search
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    SharePoint 2016 For Site Administrators: Implementing and Configuring Search

    $99.00
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  • Outlook 2013 Advanced Essentials - Scheduling Meetings with Microsoft Exchange Server
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    Outlook 2013 Advanced Essentials – Scheduling Meetings with Microsoft Exchange Server

    $99.00
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  • Advanced Skills for the Practical Trainer
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    Advanced Skills for the Practical Trainer

    $99.00
    To begin, you will explore the trainers role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered.
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  • Publisher 2013 Advanced Essentials - Advanced Mail Merge Tasks
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    Publisher 2013 Advanced Essentials – Advanced Mail Merge Tasks

    $99.00
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  • Access 2016 Part 1: Querying a Database
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    Access 2016 Part 1: Querying a Database

    $99.00
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  • Introduction to Microsoft Power BI: Working with Reports and Visualizations
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    Introduction to Microsoft Power BI: Working with Reports and Visualizations

    $99.00
    In this course you will learn how to manage report pages, change report view options, work with visualizations and their data, and add static objects to a report.
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  • Celebrating Diversity in the Workplace
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    Celebrating Diversity in the Workplace

    $50.00
    In this course, you will learn what diversity means and what some of its related terms are. Youll also consider how your world has changed and how stereotypes impact people. Then, youll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.
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  • Excel 2013 Advanced Essentials - Using Solver
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    Excel 2013 Advanced Essentials – Using Solver

    $99.00
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  • Word 2016 Part 3: Adding Reference Marks And Notes
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    Word 2016 Part 3: Adding Reference Marks And Notes

    $99.00
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  • Beyond Workplace Politics: Using Social and Emotional Competencies
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    Beyond Workplace Politics: Using Social and Emotional Competencies

    $70.00
    Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.
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  • Project 2016 Part 2: Generating Project Views
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    Project 2016 Part 2: Generating Project Views

    $99.00
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  • PowerPoint 2016 Part 1: Getting Started with PowerPoint
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    PowerPoint 2016 Part 1: Getting Started with PowerPoint

    $99.00
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  • Excel 2016 VBA: Working With Multiple Worksheets
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    Excel 2016 VBA: Working With Multiple Worksheets

    $99.00
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  • Outlook 2016 Part 1: Managing Your Contacts
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    Outlook 2016 Part 1: Managing Your Contacts

    $99.00
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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • InfoPath Designer 2013 Core Essentials - Formatting Text
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    InfoPath Designer 2013 Core Essentials – Formatting Text

    $99.00
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  • Microsoft 365 Excel: Part 2: Analyzing Data with PivotTables, Slicers, and PivotCharts
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    Microsoft 365 Excel: Part 2: Analyzing Data with PivotTables, Slicers, and PivotCharts

    $99.00
    Create a PivotTable Filter data using slicers Analyze data using PivotCharts
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  • Project 2013 Expert - Formatting the Gantt Chart, Part Two
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    Project 2013 Expert – Formatting the Gantt Chart, Part Two

    $99.00
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  • Excel 2016 VBA: Formatting Worksheets Using Macros
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    Excel 2016 VBA: Formatting Worksheets Using Macros

    $99.00
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  • Excel 2013 Expert - Using Power View, Part Two
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    Excel 2013 Expert – Using Power View, Part Two

    $99.00
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  • Project 2013 Core Essentials - Managing Tasks
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    Project 2013 Core Essentials – Managing Tasks

    $99.00
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  • Excel 2016 Part 1: Modifying a Worksheet
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    Excel 2016 Part 1: Modifying a Worksheet

    $99.00
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  • Excel 2013 Advanced Essentials - Using Advanced Functions
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    Excel 2013 Advanced Essentials – Using Advanced Functions

    $99.00
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  • Outlook 2013 Expert - Advanced Task Options
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    Outlook 2013 Expert – Advanced Task Options

    $99.00
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  • Access 2013 Advanced Essentials - Advanced Macro Tasks
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    Access 2013 Advanced Essentials – Advanced Macro Tasks

    $99.00
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  • Microsoft 365 Word: Part 3: Adding Reference Marks and Notes
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    Microsoft 365 Word: Part 3: Adding Reference Marks and Notes

    $99.00
    Add captions to objects Insert cross-references Add bookmarks and hyperlinks Insert footnotes and endnotes Add citations Insert a bibliography
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  • OneNote 2013 Advanced Essentials - Drawing Shapes, Part Two
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    OneNote 2013 Advanced Essentials – Drawing Shapes, Part Two

    $99.00
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  • Access 2016 Part 2: Managing Switchboards
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    Access 2016 Part 2: Managing Switchboards

    $99.00
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  • Word 2016 Part 3: Forms
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    Word 2016 Part 3: Forms

    $99.00
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  • Access 2013 Advanced Essentials - Creating Navigation Forms
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    Access 2013 Advanced Essentials – Creating Navigation Forms

    $99.00
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  • Project 2010 Foundation - Getting Started
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    Project 2010 Foundation – Getting Started

    $99.00
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  • Outlook 2010 Advanced - Outlook Security
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    Outlook 2010 Advanced – Outlook Security

    $99.00
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  • Access 2007 Expert - Using Access to Collaborate
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    Access 2007 Expert – Using Access to Collaborate

    $99.00
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  • Windows 7 Expert - Troubleshooting your Computer
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    Windows 7 Expert – Troubleshooting your Computer

    $99.00
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  • Access 2016 Part 1: Organizing a Database for Efficiency
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    Access 2016 Part 1: Organizing a Database for Efficiency

    $99.00
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  • Word 2007 Advanced - Using Tables
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    Word 2007 Advanced – Using Tables

    $99.00
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