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  • Excel 2010 Foundation - Getting Started
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    Excel 2010 Foundation – Getting Started

    $99.00
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  • Outlook 2013 Advanced Essentials - Managing Junk Mail
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    Outlook 2013 Advanced Essentials – Managing Junk Mail

    $99.00
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  • PowerPoint 2010 Advanced - Adding Multimedia to a Presentation
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    PowerPoint 2010 Advanced – Adding Multimedia to a Presentation

    $99.00
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  • Access 2016 Part 2: Managing Switchboards
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    Access 2016 Part 2: Managing Switchboards

    $99.00
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  • Project 2013 Core Essentials - Customizing the Interface
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    Project 2013 Core Essentials – Customizing the Interface

    $99.00
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  • Communication Strategies
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    Communication Strategies

    $99.00
    This course will teach you all about the various aspects of communication. You will learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
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  • Publisher 2010 Intermediate - Using Formatting and Language Tools
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    Publisher 2010 Intermediate – Using Formatting and Language Tools

    $99.00
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  • Becoming Management Material
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    Becoming Management Material

    $65.00
    After you complete this course, you will be able to define your role as a manager and identify how that role differs from other roles you have had, understand the management challenge and the new functions of management discover how you can prepare for and embrace the forces of change, identify ways to get you and your workspace organized and get a jump on the next crisis, identify your leadership profile and explore ways to use this knowledge to improve your success as a manager, enhance your ability to communicate with others in meetings and through presentations, and create an action plan for managing your career success.
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  • Access 2013 Core Essentials - Formatting Tables
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    Access 2013 Core Essentials – Formatting Tables

    $99.00
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  • OneNote 2013 Expert - Customizing OneNote, Part Two
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    OneNote 2013 Expert – Customizing OneNote, Part Two

    $99.00
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  • Call Center Training: Sales and Customer Service Training for Call Center Agents
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    Call Center Training: Sales and Customer Service Training for Call Center Agents

    $99.00
    In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.
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  • Upgrading to Windows 8.1 - Updated Windows 8.1 Apps
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    Upgrading to Windows 8.1 – Updated Windows 8.1 Apps

    $99.00
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  • Access 2007 Expert - Using Access to Collaborate
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    Access 2007 Expert – Using Access to Collaborate

    $99.00
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  • Windows 8 Intermediate - Other Windows 8 Programs
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    Windows 8 Intermediate – Other Windows 8 Programs

    $99.00
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  • Excel 2010 Intermediate - Managing Tables
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    Excel 2010 Intermediate – Managing Tables

    $99.00
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  • Visio 2013 Advanced Essentials - Using Data Graphics
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    Visio 2013 Advanced Essentials – Using Data Graphics

    $99.00
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  • Outlook 2016 Part 1: Working with Tasks and Notes
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    Outlook 2016 Part 1: Working with Tasks and Notes

    $99.00
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  • Microsoft Access 365 Part 2: Managing Switchboards
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    Microsoft Access 365 Part 2: Managing Switchboards

    $99.00
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  • Excel 2016 Part 1: Performing Calculations
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    Excel 2016 Part 1: Performing Calculations

    $99.00
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  • PowerPoint 2016 Part 1: Preparing to Deliver Your Presentation
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    PowerPoint 2016 Part 1: Preparing to Deliver Your Presentation

    $99.00
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  • Six Sigma: Entering the Dojo
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    Six Sigma: Entering the Dojo

    $99.00
    Once you complete Six Sigma: Entering the Dojo your skills in this practical area of business improvement will be prepped and practiced enough to apply them in the real world. You are going to learn about the basics of Six Sigma and about various improvement tools. You will follow that up with a look at management tools for generating ideas. A look at continuous improvement is next on the agenda and the course concludes with a consideration of customer relationships.
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  • Excel 2007 Expert - Macros, VBA, and Excel Programming
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    Excel 2007 Expert – Macros, VBA, and Excel Programming

    $99.00
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  • Microsoft 365 PowerPoint: Part 2: Adding SmartArt to a Presentation
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    Microsoft 365 PowerPoint: Part 2: Adding SmartArt to a Presentation

    $99.00
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  • Microsoft OneNote Online: Working with Notes, Part Two
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    Microsoft OneNote Online: Working with Notes, Part Two

    $99.00
    In this course you will learn how to use tags and symbols, add handwritten text to a note, and use OneNotes highlighting tools.
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  • Visio 2013 Expert - Getting Started with PivotDiagrams
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    Visio 2013 Expert – Getting Started with PivotDiagrams

    $99.00
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  • Managing Difficult Conversations
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    Managing Difficult Conversations

    $65.00
    This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). Youll also learn how to speak persuasively, ask good questions, and listen actively.
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  • Excel 2013 Advanced Essentials - Advanced Formula Tasks
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    Excel 2013 Advanced Essentials – Advanced Formula Tasks

    $99.00
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  • Project 2016 Part 1: Working With Project Resources
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    Project 2016 Part 1: Working With Project Resources

    $99.00
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  • Microsoft Access 365: Part 1: Working with Table Data
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    Microsoft Access 365: Part 1: Working with Table Data

    $99.00
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  • Project 2010 Advanced - Formatting Your Project
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    Project 2010 Advanced – Formatting Your Project

    $99.00
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  • OneNote 2013 Expert - Working with Files in OneNote
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    OneNote 2013 Expert – Working with Files in OneNote

    $99.00
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  • Excel 2007 Intermediate - Working with Functions and Formulas
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    Excel 2007 Intermediate – Working with Functions and Formulas

    $99.00
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  • Excel 2010 Advanced - Charting Pivoted Data
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    Excel 2010 Advanced – Charting Pivoted Data

    $99.00
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  • Introduction to Microsoft Power BI: Working with Reports and Visualizations
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    Introduction to Microsoft Power BI: Working with Reports and Visualizations

    $99.00
    In this course you will learn how to manage report pages, change report view options, work with visualizations and their data, and add static objects to a report.
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  • Getting Started with Microsoft 365: Managing Security
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    Getting Started with Microsoft 365: Managing Security

    $99.00
    Manage domains Monitor Microsoft 365 security and compliance
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  • Outlook 2016 Part 2: Advanced Message Management
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    Outlook 2016 Part 2: Advanced Message Management

    $99.00
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  • Windows 10: May 2019 Update: Troubleshooting, Updates, and Security
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    Windows 10: May 2019 Update: Troubleshooting, Updates, and Security

    $99.00
    In this course you will learn how to use automatic troubleshooting, use the Windows Update tool, and use updated Windows Security features.
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  • PowerPoint 2010 Advanced - Reviewing Presentations
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    PowerPoint 2010 Advanced – Reviewing Presentations

    $99.00
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  • Windows 10 Part 2: Working With Apps In Windows 10
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    Windows 10 Part 2: Working With Apps In Windows 10

    $99.00
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  • Successfully Managing Change
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    Successfully Managing Change

    $99.00
    This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace.
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